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theLoanDesigner, Frisco, TX
Frisco, TX
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is ... Show More
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
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Easy, direct, professiona, good communication
Reply from Zach Paul
June 29th, 2026 02:53 PM
It has been a pleasure working with you, we pride ourselves on the above. Congratulations!
I had the best experience working with them! I had a complicated situation that I was not enjoying having to deal with!It has gone on for almost 3 years now & I have been emotionally drained by it all. Aaron Kayser was my adviser through it...
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Patty with The Loan Designer was absolutely incredible throughout our home-buying journey. She went above and beyond to help my family get into our home, showing genuine compassion, patience, and professionalism every step of the way.This was...
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Reply from Owner
October 23rd, 2026 03:37 PM
DarriusSorry for my late response. We knew you were excited but seeing the words are so special. Our team is amazing and we do what is humanly possible for all our families. We thank you for your trust with your mortgage and new home for your...
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The ease of doing everything online. All staff were knowledgeable and able to answer any questions I had .
Reply from Zach Paul
June 2nd, 2026 01:26 PM
Hi Kevin, congratulations on your new home in Benton, Louisiana! I am happy to hear you had an easy experience. It was a pleasure working with your family!
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The prequalification went well and we appreciated the assistance we received from Zach, he was very thorough and provided great information. Once we started the underwriting period we became very frustrated. We felt like our documentation was...
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Reply from Patty Newby
May 19th, 2026 07:29 PM
Megan, I appreciate you taking the time to share your detailed feedback. I'm glad to hear that Zach provided thorough assistance during your prequalification. However, I am truly sorry for the frustration you experienced during the underwriting...
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Zach and his support team were very communicative throughout the process. This resulted in no delays or confusion for us. We could not recommend Zach more!
Reply from Zach Paul
May 4th, 2026 09:09 PM
Hi Josh, thank you so much for the kind words. Yes, we have an amazing team. Congratulations on your home purchase in Bee Cave, TX!!
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Kandace was great to work with - she responsded to emails and phone calls on a timely basis.
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very smooth process and everyone communicated very thoroughly
Reply from Zach Paul
May 4th, 2026 01:49 PM
Thank you Jessica. It was a pleasure working with you. Congratulations on your new home in Albemarle!
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Patty and her entire team go above and beyond to find the right type of loan specific to your needs. They made us feel secure in our decisions and were great at taking additional time, phone calls, and meetings to ensure we understood everything....
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Reply from Patty Newby
April 28th, 2026 01:47 PM
Tiffany, Whoop whoop Thank for your kind words. It's appreciated to know that you felt secure and informed throughout the process. My team and I are always here to help, so don't hesitate to reach out if you have any more questions or need...
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Zach and the team made my refi very easy! I'm not computer savvy and I don't really use email so Zach and the team made sure and texted me and called to help me out with all the docs and I couldnt be more happy
Reply from Zach Paul
April 8th, 2026 01:05 PM
Hi Ted, thank you so much for the kind review and congratulations on your refinance in Roanoke, Tx! It is always an honor working with you, and yes our team truly cares and goes above and beyond! Thanks again!!
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About
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is why our slogan is “Helping You Make It Home”.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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