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theLoanDesigner, Frisco, TX
Frisco, TX

At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is ... Show More
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Business Hours
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8 AM to 5 PM(Open now)
Fri
8 AM to 5 PM
Sat
9 AM to 6 PM
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Reviews from Web
Zach was so responsive! Any questions we had he immediately got back to us. Even if he couldn’t answer them right away, he let us know he got our questions and that he was working on them. Excellent communication.
Reply from theLoanDesigner
March 24th, 2025 08:00 PM
Thank you so much, Wendy! It was an absolute honor working with you!
Zach was so responsive! Any questions we had he immediately got back to us. Even if he couldn’t answer them right away, he let us know he got our questions and that he was working on them. Excellent communication.
Reply from Zach Paul
February 25th, 2025 11:21 PM
Thank you so much, Wendy! It was an absolute honor working with you!
Slow to respond to questions and emails.
Asked for too much personal finance info, insisting on y’all having the check to pay for insurance and truck loan.
Reply from Patty Newby
February 25th, 2025 08:35 PM
Cynthia, thanks for your feedback and talking with me. We aim to save clients time and paperwork and present options to help. We should have explained in greater detail, the extra paperwork needed if you desired to select another option. I'm...
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He has made it an easy to understand what was need and what we need to do. He also compared rate and got use a good rate for our mortgage.
Reply from Zach Paul
February 25th, 2025 11:21 PM
Thank you April, and congratulations on your home purchase!!
He has made it an easy to understand what was need and what we need to do. He also compared rate and got use a good rate for our mortgage.
Reply from theLoanDesigner
March 24th, 2025 08:00 PM
Thank you April, and congratulations on your home purchase!!
The app was awesome and very informative.
Reply from theLoanDesigner
March 24th, 2025 08:00 PM
Thank you Chad, and congratulations on your beautiful new home!
The app was awesome and very informative.
Reply from Zach Paul
February 25th, 2025 11:21 PM
Thank you Chad, and congratulations on your beautiful new home!
Better communication. Better explanation. Better experienced guidance.
Reply from Patty Newby
February 25th, 2025 08:35 PM
Z, we offer all our clients a personal written financial plan and details of paperwork needed. Then we request documents per the approval and our clients agreement to provide these item. I know we spent about 2 hours one day on a call, plus...
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Zach was very responsive and answered all of our questions quickly. This is by far the best and easiest mortgage experience we have had in 17 years of buying and selling homes.
Reply from Zach Paul
February 25th, 2025 11:21 PM
Thank you so much Lacey and congratulations! It was an absolute pleasure working with your family!
Zach was very responsive and answered all of our questions quickly. This is by far the best and easiest mortgage experience we have had in 17 years of buying and selling homes.
Reply from theLoanDesigner
March 24th, 2025 08:00 PM
Thank you so much Lacey and congratulations! It was an absolute pleasure working with your family!
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About
At US Mortgage the Core Values of our Company set us apart from other Mortgage Banking Companies. We have a simple belief that everyone deserves a roof over their head. It is why we are committed to closing every mortgage on time and it is why our slogan is “Helping You Make It Home”.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
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