theLoanDesigner — 4.83★ Mortgage Loan Officer in Frisco, TX

The communication amongst the team when I had questions was fantastic. They all went above and beyond.

Reply from Patty Newby

February 25th, 2025 08:35 PM

William, thank you for your trust. It's a big decision buying a home. Welcome to your home, and theLoanDesigners, thanks Patty

Communication follow up calls to ensure email/ update was received addressed questions with urgency available any hr of the day and worked with our schedule treated us like family

Reply from Candace Esquivel

March 21st, 2025 06:58 PM

Thank you so much for your kind words, Gloria! It was absolutely my pleasure to assist you. I'm glad to hear that you felt the urgency and care in answering your questions, as well as the flexibility in accommodating your schedule. Here at...

Communication follow up calls to ensure email/ update was received addressed questions with urgency available any hr of the day and worked with our schedule treated us like family

Reply from theLoanDesigner

March 24th, 2025 07:58 PM

Thank you so much for your kind words, Gloria! It was absolutely my pleasure to assist you. I'm glad to hear that you felt the urgency and care in answering your questions, as well as the flexibility in accommodating your schedule. Here at...

Candace was amazing throughout the entire process. She answered all my questions and was very informative. She responded to texts and phone calls promptly. I would definitely recommend her to first time home buyers or anyone purchasing a home....

Reply from Candace Esquivel

March 21st, 2025 06:58 PM

I'm thrilled to hear that your experience was so positive, Shawna! It was my pleasure to help you through the process and answer all your questions. The fact that you'd recommend me to others means a lot. I'm here if you need anything in the...

Candace was amazing throughout the entire process. She answered all my questions and was very informative. She responded to texts and phone calls promptly. I would definitely recommend her to first time home buyers or anyone purchasing a home....

Reply from theLoanDesigner

March 24th, 2025 07:58 PM

I'm thrilled to hear that your experience was so positive, Shawna! It was my pleasure to help you through the process and answer all your questions. The fact that you'd recommend me to others means a lot. I'm here if you need anything in the...

The team was very responsive and gave excellent advic!

Reply from Patty Newby

February 25th, 2025 08:35 PM

I'm thrilled to hear that you had such a positive experience with the team and found our advice helpful, Eric! Your feedback really means a lot. We strive to be as responsive and helpful as possible for our customers. Thank you for taking the...

Being more transparent, not saying that you mention something when you just gloss over everything, not giving a number and then jumping the number up by about $5,000, not delaying everything because of being slow, not being shysters. This was...

Reply from Patty Newby

February 25th, 2025 08:35 PM

Amir, I am happy you thanked me for my time and guidance many times. I am shocked at your review, since we talked for hours and hours, via phone and zoom, as long as needed, reviewing best options. I believe clients deserve education on all...

Transparency & Communication

Reply from Patty Newby

February 25th, 2025 08:35 PM

Herman, thanks for your trust. Whoop! Love the comments, thank you. Welcome to your new home and theLoanDesigner team. I will be in touch , after the New Year. What a great way to wrap up , 2024. Thanks Patty Newby & theLoanDesigners.

The team is great to work with and assist with any questions we had. Overall it was a very smooth process for us!

Reply from Zach Paul

February 25th, 2025 11:21 PM

Thank you Kellie, yes our team is amazing. Congratulations!!

The team is great to work with and assist with any questions we had. Overall it was a very smooth process for us!

Reply from theLoanDesigner

March 24th, 2025 08:00 PM

Thank you Kellie, yes our team is amazing. Congratulations!!

theLoanDesigner, Frisco, TX