

The Money Store - Thousand Oaks, CA
Thousand Oaks, CA

The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
fast and easy
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm glad to hear that you found the process fast and easy, Yavar. If you have any more feedback or need assistance in the future, feel free to reach out.
The level of attentiveness and quick feedback. Really good and simple to understand advice. You can tell that he really cares about his customers.
Reply from Gino Olivo
June 5th, 2026 07:47 PM
Your feedback highlights the attention and responsiveness I strive to provide, Yovanni. I'm pleased to know that you found the advice clear and straightforward. Thank you for recognizing my commitment to customer care. If there's anything else...
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Feeling like the team had a sense of urgency in my behalf, especially with an oceanview condo that could have turned into a bidding war if Gino and team were non responsive. The team was great with communication through text, emails, and phone...
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
It's great to hear that the timeliness and communication of my team made a positive impact during your oceanview condo process, Tammy. I appreciate you highlighting the different ways we kept in contact, ensuring everything was clear and timely....
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Going in as a first time home owner there were many things that I didn't know. Gino and his team made sure I understood the whole process and every thing I was doing. They were great at communicating and quick to respond with any questions...
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm really glad to hear that your first home ownership journey was a smooth experience, Carla. Ensuring you understood the entire process and addressing any questions or concerns promptly was my primary goal. If any other questions come up,...
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I loved the level of communication! Was there for us every step of the way.
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm glad to hear that the communication met your expectations, Stacy. Being there every step of the way is my aim, and I'm pleased it made a difference for you. If you have any further needs or questions, please don't hesitate to reach out.
The absolute best team.
Thank you for soothing all my anxious nerves and for being positive and reassuring all the way through! You and your team are the best!
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm pleased to know that I could ease your concerns and provide reassurance throughout the process, Emily. It was a privilege to assist you, and I'm grateful for your kind words about my team and me. If there's anything more you need in the...
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The communication was constant (in a great way) and the personal care is why we continually work with Gino and the team for all our loans. Thank you!!
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I appreciate your thoughtful feedback, Benjamin. I'm glad to hear that the consistent communication and personal care are reasons you choose to work with me. Supporting you with your loan needs is important to me, and I'm grateful for your...
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Buying my condo was easy and stress free thanks to a smooth, straightforward loan process.
Reply from Gino Olivo
June 5th, 2026 07:47 PM
Knowing that your condo purchase was easy and stress-free because of a smooth loan process means a lot to me, Joelle. I'm pleased to have assisted you in such an important step, and thank you for your kind words. If you need anything in the...
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How easy the process
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm glad you found the process easy, James. It’s nice to know that everything went smoothly for you. Thank you for your feedback and for choosing New American Funding.
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Home Equity Loan
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.