The Money Store - Thousand Oaks, CA
Thousand Oaks, CA
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
for
Great communication and punctuality
Reply from Gino Olivo
June 5th, 2026 07:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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for
Customer service, excellant communication, gets the job done!
Reply from Gino Olivo
June 5th, 2026 07:47 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
for
As always Gino ans and his team eent over and beyond anyone's expectations . Simply the best experience.
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Ginto and bis his team went above and beyond at every turn
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm thrilled to hear that you had such a positive experience with me and my team at every step. Thank you for your kind words, Kelly. Your satisfaction is our priority, and it was a pleasure working with you.
for
Gino's determination to 1) find solutions that fit the Clients and their circumstances, 2) get correct answers rapidly, 3) avoid mistakes and do-overs. I really appreciates Gino's hands-on approach.
for
Everyone's attention to detail, great problem solvers and super professional.
Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm thrilled to hear that you appreciated our attention to detail and found us to be great problem solvers. It was a pleasure assisting you through the process. Thank you for your kind words and for choosing New American Funding.
for
All of the staff at New American was helpful, available and friendly. Everything was done in a timely manner and was very professional. They made everything very detailed and clear for me to understand as a first time home buyer.
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm thrilled to hear that you found the process clear and professional as a first-time homebuyer. It was a pleasure assisting you, and I'm glad our team at New American Funding could be of help. Thank you for your kind words.
for
Gino and team were great!
Reply from Gino Olivo
June 5th, 2026 07:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
for
Gino and his Team demostarated excellent communication, support, and were always available to answers questions. I was very impressed by the coordination of communication among team memebers, as each member new where we were in the process....
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
I'm thrilled to hear that you were impressed with the communication and support provided by my team and me. We strive to ensure a seamless experience, and it's rewarding to know we met your expectations. Your recommendation means a lot, and...
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for
Gino's team was always ahead of the game. I love it when people respond to my email within the same day. We knew our case would be a little complicated because we are small business owners with W9's and 1099's but Gino and Rachel made it seem...
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Reply from Gino Olivo
June 5th, 2026 07:47 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
USDA Loans
Cash-Out Refinances
Home Equity Loan
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.