T
The Money Store - St Charles, IL
St Charles, IL
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very helpful with every question I had (first time home buyer) And they were able to guide me in the right direction to set myself up for future success
Carlos and his team were very responsive to all of my questions and concerns - even during this difficult pandemic they never failed to get right back to me with answers. They made the whole process easy even allowing me to do the closing in...
read more
for
I recommend using David for getting a mortgage he is very understanding and will get you the best client experience. Working with him will set the bar on the “Mortgage Experience”. Staying and working with you till it’s done fast and makes...
read more
Reply from David P. Koch - NMLS 1475785 - #you...
February 10th, 2021 04:40 PM
Thank you Karlen for the review!!!
Very responsive, always made sure I understood what was going on. Answered my millions of questions and never made me feel dumb. Everyone in his office was amazing.
Carlos took great care of me and answered my questions even while he was on vacation.
Carlos and Maria were awesome to work with. With these Covid-19 times they made things easy. Carlos and Maria were even available anytime I had a question. I recommend them to anyone who is looking for a home loan! Awesome experience! Glen
Reply from Owner
December 25th, 2020 07:48 PM
Glen!
Thank you very much for the review!
Best,
CV
He explains things clearly in advance so there’s no surprises. It was very easy refinancing experience.
Reply from Owner
December 25th, 2020 07:47 PM
Minoru,
Thank you for the review!
Best,
CV
He explains things in advance, so there would be no surprises. It was very easy experience.
Carlos Villalon was professional and easy to relate with all through the process. He communicates well and provides the needed information to make an informed decision all through the process. He takes his time to explain/clarify the unclear...
read more
Carlos and his team were efficient during the process and patient in answering my questions. They’re communication style and methods for the needs for me as I’m in constant meetings and cannot always pick up the phone. They’d text or email...
read more
1281–1290 of 1918
About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.