

The Money Store - Chicago, IL
Chicago, IL

The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Ease of moving the process forward and being available to answer any questions I had.
Reply from Craig Achtzehn
June 3rd, 2025 04:10 PM
Sam - it was truly a pleasure working with you and Isabel!
Bruce Bufe has received a review with 5 star rating from Macy T
Bruce answered Annie, and all of our questions and made us feel very confident in the purchase we were making. He is very personable and easy to work with!
Reply from Bruce Bufe
August 26th, 2025 08:47 PM
I'm thrilled to hear that you felt confident in your purchase and appreciated the assistance provided. It was a pleasure working with you and Joey addressing all your questions. Thank you for your kind words and great review! All the best,Bruce...
read more
Bruce Bufe has received a review with 5 star rating from Salty D
Everything went smoothly. Everything was communicated clearly.
Reply from Bruce Bufe
August 26th, 2025 08:47 PM
I'm glad to hear that everything went smoothly and that communication was clear throughout the process. It was a pleasure assisting you, and I appreciate your positive feedback.
All the best,
Bruce
Responsive service & good communication throughout process. It did take over 2 months, however, even though I was quite diligent on my part. Only a few issues along the way, one of which was disappointment in that a specific request for an...
read more
Reply from Bruce Bufe
August 26th, 2025 08:47 PM
I'm glad to hear that you found our service responsive and communication effective throughout the process. I understand your concern about the duration and the specific request regarding the automatic monthly retainer. I apologize for any inconvenience...
read more
Craig and Traci were great to work with and made the process easy. Riki managed all of the little hiccups. It was great working with them.
Reply from Craig Achtzehn
May 11th, 2025 12:58 PM
Randy - Great working with you and Barbara! It was a pleasure on our end as well.
Working with NAF was as straightforward as it could've been, the entire team was supportive and made the process clear .
Reply from Bruce Bufe
August 26th, 2025 08:47 PM
Thanks Mario! I'm thrilled to hear that your experience with New American Funding was straightforward and that my team provided clear support throughout the process. It was a pleasure assisting you, and I'm grateful for your positive feedback....
read more
Bruce was great to work with at every stage of the process.
Reply from Bruce Bufe
August 26th, 2025 08:47 PM
Thanks Devin! I'm thrilled to hear that you had a great experience working with me at every stage of the process. Your satisfaction is important, and I appreciate your feedback.
All the best,
Bruce
Bruce Bufe has received a review with 5 star rating from William S
Reply from Bruce Bufe
April 16th, 2025 03:36 PM
Thanks Bill! I'm thrilled to hear about your positive experience with New American Funding. It was a pleasure assisting you, and I appreciate your feedback. If you have any further questions or need assistance in the future, please feel free...
read more
61–70 of 1497
About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.