The Money Store -  Chicago, IL's Cover Image
The Money Store -  Chicago, IL in Chicago, IL

The Money Store - Chicago, IL

Chicago, IL
Company Logo
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
95%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jeffrey H
    MOKENA, IL
    Posted on January 21st, 2022 01:42 PM
    I left Craig two voicemails to call me. He never responded, I find that troubling. We had to supply documents several times over repeatedly. I’ve done several closing before, this one was not the best experience.
  • S
    Sarah M
    LIBERTYVILLE, IL
    Posted on January 20th, 2022 01:59 PM
    Kept me up to date, quick in responding
  • F
    Frankie L T
    TOMBALL, TX
    Posted on January 19th, 2022 03:55 PM
    Support for all your associates when needed.
  • R
    Ryan H
    SPRING LAKE, NC
    Posted on January 19th, 2022 01:56 PM
    Personal communication with Craig was fantastic and he resolved almost all our issues. Communication with his assistants was less than stellar with redundant requests or incorrect information inputted into our loan forms which would have cost...
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  • K
    Katherine N A
    Charlotte, NC
    Posted on January 18th, 2022 05:58 PM
    Quick, easy and painless refi. Always a pleasure to work with Bruce and his team.
  • K
    Kr3080
    Charlotte, NC
    Posted on January 18th, 2022 12:00 AM
    Bruce and his team are always a pleasure to work with. They are efficient and incredibly prompt in their communication. Bruce goes above and beyond to make his clients feel like they’re the only ones. Would highly recommend and will continue...
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  • M
    Mary C H
    MOKENA, IL
    Posted on January 15th, 2022 07:32 PM
    From the start, communication was lacking and sometimes chaotic and last minute. Craig missed the day in business school where they taught us NEVER ASSUME ANYTHING. Craig's communication was mostly demeaning and derogatory. His assistant, Tracie,...
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  • Encompass
    K
    Kristin F
    CHICAGO, IL
    Posted on January 15th, 2022 06:57 PM
    Bruce and his team made sure that all the T’s were crossed and I’s were dotted. All questions were answered answered quickly and efficiently. I would recommend Bruce for any real estate transaction.
  • J
    Janel K
    DREXEL HILL, PA
    Posted on January 6th, 2022 07:32 PM
    Personal connection, availability and willingness to call the sellers agent directly, confidence that the job would be done correctly and that we were getting the best deal.
  • for
    Jesus Cuevas
    Reviews From Previous Organization
    A
    Anna K D
    Niles, IL
    Posted on January 6th, 2022 04:20 PM
    Jesus,Bill,Dawn and Lisa answered all our questions and they are very east to approach!
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    About
    The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS #1019
    Disclaimer
    MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.