The Money Store - Chicago, IL
Chicago, IL
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while savi... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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The Money Store - Chicago, IL
The process took a long time and a lot of materials requested, sometimes twice. Maybe it's how mortgages are handled now but my first mortgage in 1997 was not this difficult. Jonna's first mortgage in 2002 was not this difficult. When I refinanced...
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The Money Store - Chicago, IL
Communication
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The Money Store - Chicago, IL
The service I received from Alex and co was fantastic - both fast and thorough.
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The Money Store - Chicago, IL
I was constantly kept up to date with where we were in the loan process and received emails continuously as the process moved forward.
Craig and his team were amazing! The process was seamless. Craig and his team addressed any concerns and helped iron out small concerns. They kept us in the loop and worked quickly but efficiently. We are extremely impressed. They are awesome!...
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Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
I really appreciate your positive feedback, Barbara! It's fantastic to hear that you found the process seamless and the team to be efficient. Keeping our clients in the loop and addressing concerns promptly is something we always strive for...
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Communication and professionalism.
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The Money Store - Chicago, IL
All the staff was responsive, knowledgeable and respectful. Dan Caruso was exceptional at making my experience easy - he took care of logistics and made my involvement frictionless.
Craig was available to answer our questions and concerns at all times. The process was smooth and hood communication with our realtor and our attorney was outstanding.
Reply from Craig Achtzehn
November 25th, 2024 09:42 PM
I'm thrilled to hear your positive feedback, Ian. It's always my goal to ensure a smooth process and maintain open lines of communication for everyone involved. Your satisfaction means a lot to me and the New American Funding team. If you ever...
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Jesus Cuevas
Jesus Cuevas is very patient and professional. His team worked hard to get me the loan needed to buy my home. The experience was great looking forward to my next purchase.
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We were in a situation that was time sensitive and it seemed like they worked endlessly to get us taken care of. They were always keeping us up to date on what needed to be done.
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About
The Money Store has been a trusted mortgage brand since 1972. We are a family-owned, privately held lender that serves homebuyers and homeowners from coast to coast. Our mission is to help people achieve their homeownership goals while saving them time, money, and stress. We provide a first-class home financing experience and proudly maintain a 98% customer satisfaction rating.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1019
Disclaimer
MLD Mortgage Inc. dba The Money Store, NMLS ID #1019 (www.nmlsconsumeraccess.org). Located at: 30B Vreeland Rd, Ste 200, Florham Park, NJ 07932. Phone: 973-805-2000. Licensed by the New Jersey Department of Banking and Insurance, license #99117842. View our licensing at: www.themoneystore.com/state-licensing. View our privacy policy at: www.themoneystore.com/privacy. Equal Housing Opportunity. Not all applicants may qualify. Some products not available in all states. Credit and collateral are subject to approval. This is not a commitment to lend. Program, rates, terms, and conditions apply. © 2026 MLD Mortgage Inc. dba The Money Store. All Rights Reserved.