

Ruoff Mortgage - Terre Haute, IN
Terre Haute, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Chelsea went above and beyond for us throughout the entire process. She kept us in the loop throughout the whole thing and was always available to answer any questions. Highly recommend !
Reply from Chelsea Lentes, Ruoff Mortgage
August 31st, 2026 04:10 PM
Thank you so much!! 🥹 I truly appreciate you trusting me to be part of such a big moment. Keeping my buyers informed and making sure you never feel like you’re left wondering what’s happening is so important to me. I’m so happy for you guys...
read more
Processing was easy and quick.
Reply from Pam Townsend, Ruoff Mortgage
August 30th, 2026 07:33 PM
FNU, I'm glad to hear that you found the processing easy and quick. Thank you for your positive feedback!
Pam did very well communicating and keeping me updated and communication is key. She is very nice. Very sweet lady helps you walk you through. Make sure everything is done right and very well. I'd recommend her to anybody.
Reply from Pam Townsend, Ruoff Mortgage
August 30th, 2026 07:34 PM
Justin, thank you for your kind words. I'm glad you found my communication helpful and that I could guide you through the process. It's great to know you felt everything was done correctly. Your recommendation means a lot to me!
Rouff was very efficient and reasonable.
Reply from Owner
September 10th, 2026 08:09 PM
Nickolas, I'm glad you found your experience with Ruoff Mortgage efficient and reasonable. If there's anything else I can do for you, please feel free to reach out.
Timeline was on target and process was efficient.
Reply from Pam Townsend, Ruoff Mortgage
August 30th, 2026 07:35 PM
Nickolas, I'm glad to hear that the timeline met your expectations and that you found the process efficient. Thank you for sharing your experience!
Dwight specifically was amazing to work with. He answered every question I had with ease! He made sure I understood each and every step we went through.
Reply from Dwight George, Ruoff Mortgage
August 30th, 2026 02:08 PM
I'm pleased that I was able to answer your questions and guide you through each step, Rylee. Your kind words mean a lot to me. If you need any more assistance, please feel free to reach out.
Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Crystal M
Reply from Owner
September 8th, 2026 06:07 PM
Thank you, Crystal, for the great rating. I appreciate your support and trust in my services at Ruoff Mortgage.
Kept us updated and informed explained the process in a way we could understand being first time home buyers.
Reply from Scott Phegley
September 7th, 2026 03:38 PM
I'm happy to hear that I could help make the process clear and informative for you, Keith. It's great to know that you felt well-informed as first-time home buyers. If you have any more questions or need further assistance, feel free to reach...
read more
Scott Phegley just made the process so flawless and easy
Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Brent B
Reply from Owner
August 31st, 2026 04:10 PM
Thank you so much, Brent, for the 5-star review! ⭐️ I really appreciate you taking the time to leave it and, even more, appreciate you trusting me with your mortgage. It was a pleasure getting to work with you, and I’m so happy we got you to...
read more
51–60 of 1622
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us