Ruoff Mortgage - Terre Haute, IN
Terre Haute, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything went smoothly and anything I was confused about was explained quickly and to a degree I understood my initial confusion. The only hiccups came from other companies and Ruoff (and Scott and Chelsea) did an excellent job communicating...
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Reply from Owner
October 16th, 2024 12:05 PM
Jennifer, it's great to hear that your experience went smoothly, and your confusion was quickly addressed. We aim for clear communication to make the process as seamless as possible. We understand how other companies can sometimes pose certain...
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Everything went smoothly and anything I was confused about was explained quickly and to a degree I understood my initial confusion. The only hiccups came from other companies and Ruoff (and Scott and Chelsea) did an excellent job communicating...
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Reply from Scott Phegley
October 4th, 2024 11:10 AM
Jennifer, I'm delighted to hear that you had a smooth experience and found our communication helpful, especially given your night shift work schedule. We always strive to provide a clear understanding of the process and quick resolution to...
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My wife and I recently had the pleasure of working with Scott Phegley and Chelsea Lentes at Ruoff Mortgage Company, and we couldn't be more thrilled with the experience. From start to finish, they made the entire mortgage process seamless,...
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Reply from Scott Phegley, Ruoff Mortgage
September 23rd, 2024 03:59 PM
Nathan, thank you for taking the time to leave such a heartfelt review. It was truly a pleasure to work with you and your wife in securing your mortgage. We're delighted to hear that you found our service seamless, stress-free, and enjoyable....
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Didn't show for final sign
Reply from Scott Phegley, Ruoff Mortgage
October 16th, 2024 12:08 PM
Appreciate your feedback, Steve. I'm sincerely sorry for the inconvenience caused by missing the final sign. I do not normally miss closings however, I did let you know in advance when the closing date was scheduled that I had mandatory company...
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If you want the best of the best in this life and the obtaining of housing at the very best and most affordable rates out there, look no further, you are in the right place! He literally treats each and everyone of his clients as if they are...
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Reply from Tyler Wampler - Ruoff Mortgage
October 1st, 2024 05:56 PM
Hey Dustin, thanks a lot for the review! I appreciate the kind words and you taking the time to do this for me. Best wishes!
Tyler Wampler
The loan officer (Scott Phegley) was extremely helpful and very delightful, however, when it was time for his assistant (Chelsea Lentes) to take over the process, adequate communication took a serious decline. Emails went unanswered and important...
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Scott Phegley, Ruoff Mortgage has received a review with 5 star rating from Beau S
Working with Scott was a very easy and streamlined process. He was always friendly and flexible with calls and more than willing to answer any questions I had.
Dan was excellent to work with! He was very professional and efficient! I would definitely recommend him to anyone who is buying a house to go through the loan process with! Thanks again Dan!!!
Reply from Owner
September 17th, 2024 12:32 PM
I'm so elated to hear that you enjoyed your experience with me at Ruoff Mortgage, Alicia! Your kind words truly mean a lot. It was a pleasure to assist you throughout the loan process and I'm glad to know that I was able to facilitate a smooth...
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Dan was excellent to work with!
Reply from Dan Dayhuff, Ruoff Mortgage
September 17th, 2024 12:33 PM
I'm thrilled to hear you had such a positive experience, Alicia! Your feedback means a lot to me and the whole team at Ruoff Mortgage. We always strive for excellence in our service. Looking forward to assisting you with any future mortgage...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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