
Super Mortgage Bros - West Covina, CA
West Covina, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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A definitive rate lock down with ample time to shop around.
Armando is always available and very clear in his communication. He keeps all parties updated on status throughout escrow and he goes above and beyond for key handoff! Would love to work with him often.
Reply from Owner
November 10th, 2025 04:06 AM
Thank you, Amanda! We appreciate the kind words!
Armando and Team always kept me informed. He was very knowledgeable about all the information he provided. Armando explained in detail everything which made my life easier. I'll definitely work with him again when we purchase our next home....
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Reply from Armando Novelo
November 10th, 2025 05:47 PM
I'm delighted to hear that you felt well-informed and supported throughout the process, Israel. It's great to know that the detailed information I provided made things easier for you. When you're ready for your next home purchase, I'll be here...
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Armando is the best along with Valerie! I have a very crazy schedule. He was available at all hours and always answered my questions. Trust me I felt like I had a lot haha. When I felt lost he didn’t hesitate to make me feel at ease. The check...
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Reply from Owner
October 30th, 2025 09:27 PM
Thanks brother. We appreciate your trust and kind words! We love our first responders!
My schedule is all over the place. Armando was available at all hours of the day. He worked with me and set my mind at ease with questions I had. His support for first responders is also a big reason why I chose him.
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Reply from Armando Novelo
November 3rd, 2025 09:43 PM
Eduard, I appreciate you taking the time to share your experience. I'm glad I could accommodate your schedule and help address your questions. Supporting first responders is important to me, and I'm grateful you chose to work with me. If you...
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Working with Cody was an excellent experience from start to finish. They were incredibly knowledgeable, patient, and responsive throughout the entire loan process. Whether it was explaining different loan options, breaking down interest rate...
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Working with Armando and his team was a very smooth experience. Timelines were met, communication was clear and concise and follow ups were conducted weekly.As a listing agent, I can appreciate when a buyers lender communicates effectively....
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Reply from Owner
December 12th, 2025 06:15 PM
Thanks Lawrence, appreciate the kind words! Working with agents like you makes it a smooth process all around.
If it’s your first time buying a home, or perhaps the first time you’re going to refinance, or maybe it’s just been a while since you last been through the process; well, when you don’t know what you don’t know, it could sometimes hurt you...
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Reply from Owner
October 27th, 2025 05:40 PM
Thank you, David! We appreciate your trust!
Loved working with Armando! Landed us a great rate, and he was very thorough and clear when it came to explaining all the options we had for the loan. Will gladly recommend him and work with him again in the future.
Reply from Owner
October 24th, 2025 03:08 PM
Thank you, Robert for the kind words! I appreciate your trust!
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)