Super Mortgage Bros - West Covina, CA
West Covina, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Reviews from Web
You and your crew were very polite. Got things done and notified me of any updates needed much appreciated.
Armando and Valerie delivered exceptional service from start to finish. They handled every detail with efficiency and constant communication. Their coordination was so strong that my loan was processed quickly and we were ready to ahead of...
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Reply from Owner
September 10th, 2026 04:07 PM
Thank you so much, Lorena, for taking the time to share your experience. We are thrilled Armando and Valerie provided efficient communication and strong coordination that made the process stress-free and ahead of schedule. Your recommendation...
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ARMANDO AND HIS TEAM WERE ABSOLUTELY AMAZING! They made the process of buying our first home swift and easy! I couldn't recommend them enough!
Reply from Armando Novelo
September 11th, 2026 08:44 PM
Matthew, I'm pleased to know that my team and I could make your first home buying experience swift and easy. Your recommendation is greatly appreciated, and it was a pleasure assisting you.
They were very helpful and courteous
And if I had to do it again I would pick them..
Reply from Armando Novelo
September 7th, 2026 08:17 PM
Irene, I’m thankful for your kind words and happy to hear that you found the experience helpful and courteous. If you ever decide to refinance again, I'd be glad to assist.
Armando was very level headed and professional and really helped to explain the financial process to us first time home owners. He was even able to lock in a lower interest rate for us right as it was about to go up which was truly a gift!...
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Reply from Armando Novelo
September 7th, 2026 05:24 PM
Michelle, I'm pleased to know that I could help you as first-time home buyers and secure a lower interest rate for you. Your appreciation means a lot to me and my team at Golden Empire Mortgage, Inc. Thank you for your kind words and support!...
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Armando's syour easy to talk to and made the whole experience smooth. would absolutely recommend him to anyone I know .
Reply from Armando Novelo
September 7th, 2026 04:09 PM
Nathaniel, I'm grateful for your kind words. It's great to hear that you found the process smooth and that you would recommend my services. Thank you for your trust and recommendation.
Thoroughly explained the loan and provided clear breakdowns of payments. Armando and his team made sure I was aware and comfortable with any and all dollar amounts before proceeding
Reply from Armando Novelo
September 3rd, 2026 03:39 PM
Price, I'm glad to hear that you felt comfortable and informed throughout the loan process. It was important to me and my team to ensure you understood all aspects before moving forward. Thank you for your kind words.
Armando Novelo has received a review with 5 star rating from Price M
Reply from Owner
August 22nd, 2026 04:27 AM
Thank you, Price M, for the 5-star rating. We’re thrilled you had a great experience and appreciate your support. We look forward to welcoming you back soon.
Armando was amazing to work with and we felt very comfortable with him with this being our first time buying a home. He explained anything that we asked him and was very responsive!
Reply from Owner
August 6th, 2026 04:27 PM
Thank you so much for the kind review, Nikki. We’re thrilled Armando made your first home-buying experience comfortable and that he answered your questions promptly. Congratulations on your new home and thank you for trusting us with this important...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)