
Super Mortgage Bros - West Covina, West Covina, CA
West Covina, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Reviews from Web
very informative, quick to respond , very helpful and reassuring.
Working with Armando was an excellent experience from start to finish. He was professional, knowledgeable, and always available to answer our questions. He kept us informed throughout the entire process, making everything smooth and stress-free....
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Reply from Armando Novelo
July 30th, 2026 01:40 PM
Rosemary, I appreciate your wonderful feedback on your experience working with me. I'm glad to know that my dedication and communication made the process smooth and stress-free for you. Thank you for your kind recommendation, and if you ever...
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Our experience with this mortgage company was exceptional. The team was knowledgeable, responsive, and made the entire loan process smooth and stress-free. They exceeded our expectations every step of the way.
Reply from Armando Novelo
July 20th, 2026 06:38 PM
Irene, I'm grateful for your kind words about your experience with Golden Empire Mortgage, Inc. It's nice to know that the team was able to make the loan process smooth and stress-free for you. If there's anything else you need, I'm here to...
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First and convenious
Reply from Armando Novelo
June 2nd, 2026 02:31 PM
Scotland, I'm glad you had a good experience. If there's anything else I can do for you, please let me know.
Armando and his team are fantastic, they really go above and beyond to make sure you’re taken care of. They will also take care of you long past getting keys with great recommendations and advice for anything you need.
Reply from Owner
May 25th, 2026 10:17 PM
Thank you, Rocio! We’re thrilled Armando and the team exceeded your expectations and continue to support you after closing. Your kind words mean a lot, and we appreciate you sharing your experience. We’re always here whenever you need anything....
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Very good consistent communication
Reply from Armando Novelo
May 25th, 2026 06:01 PM
Jessica, I'm pleased to hear that you valued the consistent communication. If you ever have more questions or need further assistance, I'm here to help.
Every interaction had a positive outcome. Armando's team went above and beyond to solve every step regarldess if little or massive into the home owning process. They made it so simple to understand and take action. We will always remember the...
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Reply from Armando Novelo
May 4th, 2026 02:24 PM
Diego, I'm grateful for your appreciated feedback. It's great to know that my team and I could assist you effectively throughout the home buying process. Your recommendation means a lot to us, and we're happy to have made a positive impact...
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The communitcaion, the urgency, the willingness to help, and especially getting it done in a timely manner.
Reply from Armando Novelo
May 4th, 2026 04:11 PM
Aricela, I appreciate your positive feedback. It's good to hear that the communication and timely assistance were beneficial for you. If you ever have further questions or need assistance, please feel free to reach out.
Great person, very helpful
Reply from Armando Novelo
April 30th, 2026 06:55 PM
Brandon, I appreciate your kind words. I'm glad to have been helpful during the process. If you ever need anything else, feel free to reach out.
Armando got me the best interest rate for my refinance and really came thru when I needed this heloc. I used the funds from this loan to pay off all my other debts and still had extra for repairs/remodeling my home needed. My only regret was...
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Reply from Owner
April 20th, 2026 09:40 PM
Thank you, Antonio. We’re thrilled Armando was able to secure a great rate, help you consolidate your debts, and leave funds for the repairs and remodeling. We appreciate your trust and recommendation and look forward to assisting you again...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)