
Super Mortgage Bros - West Covina, CA
West Covina, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Armando was extremely responsive and communicative throughout the entire process. His team was also amazing and made everything feel smooth and well organized. What really stood out was that he went above and beyond by contacting the seller...
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Reply from Owner
April 14th, 2026 09:42 PM
Yumi, thank you so much for your kind words. We’re thrilled the responsiveness and proactive communication made the process smooth. We appreciate your trust and are here for any future needs.
Armando Novelo has received a review with 5 star rating from Cynthia G
Reply from Owner
April 10th, 2026 08:00 PM
Thank you, Cynthia, for the 5-star review! We’re stoked you had a great experience and truly appreciate your support. We're always here if you need anything.
The communication, the constant reminder of what we needed to complete ang transaction. The way the team is flexinle with communication and even texting
Reply from Armando Novelo
March 30th, 2026 01:59 PM
Alberto, I'm thankful for your feedback. I'm pleased you appreciated the communication and flexibility during the process. If there's anything more I can assist you with, don't hesitate to reach out.
Armando Novelo has received a review with 5 star rating from Gloria A
Reply from Owner
March 14th, 2026 02:48 AM
Thank you, Gloria, for the wonderful 5-star review! We’re thrilled you had a great experience and truly appreciate your support. We look forward to serving you again soon—please let us know how we can help next time.
Armando and his Wife Valerie are very knowledgeable,carrying,experience,honest and willing to go out of thier way to get you the best interest rate for your loan and have the paperwork done correctly in a good timely manner always communicating...
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Reply from Armando Novelo
March 16th, 2026 01:33 PM
Gilberto, I appreciate your kind words and continued trust in my services. I’m glad to hear that you found the process smooth and straightforward. Assisting you with your homes has been a pleasure. Should you have any future needs or questions,...
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Armando Novelo has received a review with 5 star rating from C&Y P
Reply from Owner
March 4th, 2026 06:30 AM
Thank you, C&Y Properties, for the 5-star rating! We appreciate your support and are glad we could meet your expectations. We look forward to serving you again and are here if you need anything.
He was very communicative and responsive.
Reply from Armando Novelo
March 9th, 2026 04:38 PM
Yumi, I'm glad to hear that you felt I was communicative and responsive during the process. If you have any more questions or need further assistance, feel free to get in touch.
Great knowledge, great service, great experience! Thanks again Armando.
Reply from Armando Novelo
February 2nd, 2026 03:04 PM
Trevor, I'm really pleased to hear that you had a positive experience with the refinance process. Thank you for your kind words. If there's anything else I can assist you with, feel free to reach out anytime.
They really showed that they cared in helping me get the best outcome in looking for a home. Introduced me to all the right people, I felt like I had a great team to push me to get my family a home.
Reply from Owner
January 27th, 2026 03:58 PM
Thank you, Mondo, for the kind words. We’re thrilled we could help you and your family find the right home and connect you with the right people. It was a pleasure to be part of your team, and we’re here for any support you need in the future....
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The fact that I felt that they cared about helping me achieve my goal and gave me the advice I needed to get the best possible outcome.
Reply from Armando Novelo
January 30th, 2026 02:59 PM
Armando, I'm pleased that you felt supported and received the advice you needed to achieve your goal. It's important to me that my clients feel cared for throughout the process. If you have any more questions or need further assistance in the...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)