Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Kim is so pleasant and wonderful to work with!
Reply from Kim Arnos
February 15th, 2025 04:56 PM
Thank you so much, Sierra! I'm thrilled to hear you had a pleasant experience. Working with wonderful clients like you makes my job so rewarding. If you ever need anything in the future, don't hesitate to reach out.
Brendan is very knowledgeable and was so helpful to me with providing all the answers to my mortgage questions, even after the deal was closed.
Reply from Owner
February 5th, 2025 04:21 PM
Thank you Sarah! We sure enjoyed working with you!
Nick is an amazing loan officer to work with. Through his extensive expertise, breadth of knowledge, responsiveness, and professionalism he creates an extremely smooth lending experience, and is an absolute pleasure to work with. A real blessing...
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Reply from Owner
February 6th, 2025 06:42 PM
Josh, thanks so much for the kind words! It is a true pleasure working with you as well. I appreciate you highlighting my expertise and responsiveness – I strive to make the lending process as smooth as possible for everyone involved. I'm thrilled...
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Kim was a fantastic communicator, quick to respond, and always kind to answer our many questions. She was phenomenal!
Reply from Kim Arnos, Ruoff Mortgage
November 24th, 2025 08:39 PM
I appreciate your feedback, April. It means a lot to know that my communication and responsiveness made a positive impact on your experience. If there are any more questions or if you need assistance in the future, please don't hesitate to...
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Super communicative, helpful, and such a nice man!
Joel was communicative from the start. He kept us informed, answered every possible question we had, and made this process super easy for us. I recommend Joel to everyone that is looking to buy a house. Thank you Joel for the great experience...
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Reply from Joel Scheer
February 15th, 2025 01:40 AM
Thank you so much for your kind words, Selena! I'm thrilled to hear that you had a positive experience and that I could make the process easy and enjoyable for you. It was a pleasure working with you and helping you find your home. Your recommendation...
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Kim was excellent at communicating throughout the process. She explained everything in detail and followed up to make sure that all of our questions were answered. We would absolutely recommend her to friends and family or work with her again....
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Reply from Owner
November 24th, 2025 08:40 PM
It's wonderful to know that my communication and detailed explanations were helpful to you and ensured all your questions were addressed, Micah. Your willingness to recommend me to your friends and family means a lot. If there's ever anything...
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Kim was excellent at communicating throughout the process. She explained everything in detail and followed up to make sure that all of our questions were answered. We would absolutely recommend her to friends and family or work with her again....
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Reply from Kim Arnos, Ruoff Mortgage
November 24th, 2025 08:39 PM
I'm pleased to know that my communication and detailed explanations met your expectations, Micah. Ensuring that all your questions were addressed and keeping you informed throughout the process is something I take seriously. I appreciate your...
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Kim was excellent at communicating throughout the process. She explained everything in detail and followed up to make sure that all of our questions were answered. We would absolutely recommend her to friends and family or work with her again....
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Reply from Kim Arnos
February 14th, 2025 05:12 PM
Micah, thank you so much for your kind words! It was a pleasure working with you and making sure everything was clear and straightforward. I'm thrilled to know that you felt well-informed and supported throughout the process. If you ever need...
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The entire team was tenacious in helping us cross the finish line; there was just a lot of stumbling due to some of the Ruoff team members not understanding the uniqueness of ministry workers' income/housing allowance. But after multiple conversations,...
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Reply from Kim Arnos, Ruoff Mortgage
February 4th, 2026 02:07 AM
Thank you, Jordan, for sharing your experience. I'm glad that despite the challenges, we were able to meet your needs in the end. Your feedback about the unique aspects of ministry workers' income and housing allowance is valuable, and I appreciate...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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