Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Was going through the process of getting a home loan, but there was terrible communication on fees accumulated and being terribly high. I had to make a fuss just to get exact closing costs two weeks before closing. After double checking numbers...
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Reply from Owner
August 19th, 2026 06:19 PM
Parker, thank you for taking the time to share your feedback. We are sorry to hear that you left the mortgage process with concerns about the costs associated with your loan. We understand how important it is for homebuyers, particularly those...
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Our loan officer was very honest with the whole process. He helped us to make an informed decision rather to sell and buy a new house or to refinance. He helped talk us through what will be our best option to do? He did not sugarcoat anything...
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Reply from Lavonte Robinson, Ruoff Mortgage
August 1st, 2026 08:41 PM
Brittany,Thank you so much for such a thoughtful and detailed review. It truly means a lot to both Vanessa and me.One thing I especially appreciate is your recognition that my goal is always to look out for my clients' best interests—not simply...
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Gayle Passovoy, Ruoff Mortgage
Gayle was very knowledgeable and always available to help. She had a great attitude and made the home buying experience very pleasant
clear communication . very reasonable with calling us back cocerning something. He took time to explain the situations that we were confusing .
Reply from Lavonte Robinson, Ruoff Mortgage
August 1st, 2026 01:53 AM
One of my favorite parts of working together was finding out we were both originally from Cleveland, Ohio. It made every conversation even more enjoyable, especially when we started talking football and coaching. It's not every day I get to...
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Larry Dickey Jr., Ruoff Mortgage has received a review with 5 star rating from Daniel B
Reply from Owner
August 11th, 2026 06:11 PM
Thank you for your rating, Daniel. I'm glad to have been able to assist you.
Perfect communication and notified me instantly with updates.
Reply from Larry Dickey Jr.
August 10th, 2026 04:30 PM
I'm pleased to hear that you appreciated the communication, Daniel. Keeping you informed with updates is important to me. If you have any more questions or need further assistance, feel free to reach out.
for
Gayle Passovoy, Ruoff Mortgage
Gayle was the absolute best to work with!! She communicated so well and kept us informed. She is amazing!
Lavonte Robinson, Ruoff Mortgage has received a review with 5 star rating from Ahmad A
Reply from Owner
August 1st, 2026 12:18 PM
AJ! Thank you so much for the 5 stars!
Lavonte and his team kept us informed every step of the way. The greatest help was explaining the closing process and assist us on consolidating debt during the sale of our old propert. Just allowed us to have a more clear idea of our budget....
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Reply from Lavonte Robinson, Ruoff Mortgage
August 1st, 2026 01:54 AM
Thank you so much for your thoughtful review! It was an absolute pleasure helping you through both the sale of your previous home and the purchase of your new one.I'm glad my team and I were able to keep you informed throughout the process...
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Lavonte Robinson, Ruoff Mortgage has received a review with 5 star rating from Caribbea D
Reply from Owner
August 1st, 2026 12:18 PM
Thank you so much for the 5 stars!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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