

Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
You can't go wrong with Joel Scheer!! This company was best to work with
Reply from Owner
October 1st, 2025 05:51 PM
I appreciate your enthusiastic endorsement, Janet. It's great to know you had such a positive experience working with both me and Ruoff Mortgage. If you ever have more questions or need further assistance in the future, feel free to reach out....
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Taking the time with us when we needed that little extra time to understand things. I'd recommend you a 1000x over. All questions we asked were done throughly and professionally. A very good experience in all.
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:56 PM
Janet, WOW......... a 1000x over! That is certainly a new one for me in a review, but I will absolutely take it - thank you! So glad I could be part of your relocation and I wish you guys all the very best in your new home. Please reach out...
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Kevin Pritchard, Ruoff Mortgage has received a review with 5 star rating from Faron H
Reply from Owner
November 12th, 2025 01:57 PM
Hope you are enjoying your new home. let me know if you have any questions.
Everything was done fast and in a timely manner with virtually no wait times, responses were quick, and every question we had got answered extremely well!
Reply from Kevin Pritchard, Ruoff Mortgage
September 11th, 2025 12:13 PM
Thanks Faron, I am happy for the both of you. If you have any questions please let me know.
Gayle was always just so easy to work with. She reached out to me all the time to make sure I was all good and it showed me she really cared. I can honesty say that I walked into this looking for a loan officer and left with a new house and...
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Reply from Gayle Passovoy
September 20th, 2025 06:45 PM
It's wonderful to hear about your positive experience, Travis. I’m pleased that my efforts to ensure effective communication and care made a difference for you. It's truly rewarding to know that you felt supported throughout the process, and...
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Brendan Morris was fantastic to work with! He was efficient, resourceful, and dedicated to ensuring that my mortgage process went smoothly. He took the time to answer all my questions and always followed thru as promised. I highly recommend...
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Reply from Owner
September 12th, 2025 12:50 PM
What an awesome review! Thank you Tracy and congratulations on your new home!!
How smooth everything was even with all the hiccups
Reply from Kim Arnos, Ruoff Mortgage
September 23rd, 2025 04:35 PM
It's good to hear that everything went smoothly for you, even amidst some hiccups. Ensuring a smooth experience is always my priority, and I'm glad everything turned out well in the end!If you have any more questions or need future assistance,...
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Joel ensured that my husband and I knew where we were at in my loan process at all times and it really helped with our nerves . He also answered every question we had and was very knowledgeable
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:51 PM
Thank you so very much for the 5-star review Lainie! I sincerely appreciate your trust in providing me yet another opportunity to help you with the purchase of a a new place. I hope you have many years of happiness in your new home. Take good...
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Kim is amazing! So thankful for all her help!
Reply from Kim Arnos
September 19th, 2025 03:04 PM
I'm grateful for your kind words, Emily. It's truly rewarding to know that my assistance made a difference for you. If there's anything else I can help with or if you have further questions, feel free to reach out. Thanks for choosing me at...
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All the explain they did plus when I got confused they took the time so I could understand it
Reply from Joel Scheer, Ruoff Mortgage
September 11th, 2025 10:44 PM
I really appreciate the positive review Danl, thanks! You were a pleasure to work with sir. Welcome to Indiana!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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