Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Good communication
Reply from Joel Scheer, Ruoff Mortgage
October 25th, 2024 05:02 PM
Thank you for your feedback Shana, it was a pleasure to work with you. Your 5-star rating is greatly appreciated. Hope you are doing well!
Larry Dickey Jr., Ruoff Mortgage has received a review with 5 star rating from Sidney M
Reply from Owner
July 17th, 2024 05:44 PM
Thank you Sidney for the perfect 5-star rating! I'm thrilled to hear about your positive experience. At Ruoff Mortgage, we pride ourselves on providing the best service to our clients. I'm glad I was able to help you. If you have any more questions...
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Was updated through the whole process. Answered questions thoroughly and accurately.
Reply from Larry Dickey Jr., Ruoff Mortgage
July 17th, 2024 05:45 PM
Again thanks and Glad I could help you! Very happy for ya
Joel is very knowledgeable, friendly, and efficient! He goes way above and beyond the whole experience. Always available 24/7 for my every question. There were absolutely no surprises. He explained every detail in great depth in all aspects....
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Reply from Joel Scheer, Ruoff Mortgage
October 11th, 2024 10:07 PM
Hey there Joetta, I hope you are enjoying your new home at this point! Just wanted to say thank you so much for this glowing review. I do my very best to set proper expectations and to leave nothing to chance, so it's great to hear that you...
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Ruoff Mortgage - Southwest Fort Wayne
Nick Boucher was so knowledgeable and a professional at his job. He was real helpful and easy to contact when situations arise.
Reply from Owner
July 8th, 2024 03:28 PM
We are so grateful for your 5-star review and kind words about Nick! We appreciate you recognizing his expertise and responsiveness. It's our goal to make the process as smooth as possible, and Nick exemplifies that commitment.
Larry Dickey Jr., Ruoff Mortgage has received a review with 5 star rating from Sarah
Reply from Owner
July 17th, 2024 05:45 PM
I'm glad to hear that you had a positive experience, Sarah. It's rewarding to know that I was able to help and that you're pleased with your experience at Ruoff Mortgage. Your rating of 5.00 out of 5 Stars means a lot to me. If you need any...
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The communication was excellent and making sure everyone was on the same page and quick responses from all involved. Everyone was very nice and helpful throughout the entire process.
Reply from Larry Dickey Jr., Ruoff Mortgage
July 22nd, 2024 12:50 PM
I'm thrilled to hear that you were satisfied with the communication and assistance you received from our team at Ruoff Mortgage. We strive to ensure smooth and efficient processes for our clients, and your feedback is much appreciated. Thank...
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Kevin has been fantastic with us. Really patient and always easy to work with. Ready to answer calls and really quick. We felt really appreciated.
Reply from Kevin Pritchard, Ruoff Mortgage
July 8th, 2024 11:26 AM
It was great working with you guys, you asked all the right questions and even closed early. Let me know if you have any questions.
Larry went out of his way to help where he could. He was considerate and patient with me. He listened to my questions and concerns. I am very pleased with the customer service I received from Larry. Rick C.
Reply from Owner
July 17th, 2024 05:47 PM
Hey Lam, I'm really glad to hear that you had such a positive experience with our services at Ruoff Mortgage. It's crucial for us to ensure that our customers receive the best possible service and I'm pleased to hear that you felt listened...
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Larry went out of his way to help where he could. He was considerate and patient with me. He listened to my questions and concerns. I am very pleased.
Reply from Larry Dickey Jr., Ruoff Mortgage
July 17th, 2024 05:46 PM
I'm glad to hear that you're pleased with the service, Richard! Your feedback means a lot. I always strive to be patient, considerate, and helpful to all of my clients, and I'm happy to hear that my approach had a positive impact on your experience....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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