Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Brendan Morris, Ruoff Mortgage has received a review with 5 star rating from James W
Reply from Owner
August 3rd, 2026 02:28 PM
Thank you, James, for the excellent rating! I'm glad to know you had a positive experience with my service at Ruoff Mortgage.
Everything was excellent. From the loan process to closing, communication with the loan officer and willingness to help and advise where needed was great.
Reply from Brendan Morris, Ruoff Mortgage
July 23rd, 2026 05:22 PM
Thank you for the great review! It was a pleasure assisting you!
My loan officer, Kerry, went above and beyond to ensure I was informed and supported throughout the loan process. When we experienced hiccups, Kerry was communicative and positive. Regardless, we were satisfied with our loan process as first...
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Reply from Owner
July 24th, 2026 05:37 PM
Thank you so much for trusting me, it was a pleasure working with you!!!
My loan officer, Kerry, went above and beyond to ensure I was informed and supported throughout the loan process. We experienced some hiccups, that Kerry assisted in solving, and numbers ultimately rose to be higher than originally anticipated....
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Reply from Kerry Williams, Ruoff Mortgage
July 24th, 2026 05:37 PM
Thank you for trusting me it was a real pleasure working with you!!!
If anyone needs help … Joel Scheer is absolutely your man. If anyone deserves 6 stars it should be this guy!
Reply from Owner
July 23rd, 2026 06:44 PM
I think this might be my first official 6-star review - thanks kindly Kaleb! I very much appreciate your "one-up" review. We'll stay in touch!
Fantastic communication, super helpful with informaction. Made the process super smooth and easy
Reply from Joel Scheer, Ruoff Mortgage
July 23rd, 2026 06:40 PM
Kaleb, I'm glad to hear that the communication and support helped make the process smooth and easy for you. If you have any further questions or need assistance in the future, please feel free to reach out.
When I had initially contacted Kevin, my lender that had done my preapproval had just quit his job and we were left in Limbo. It ended up being a blessing in disguise. Kevin was so much more prompt with responses and communication and our rate...
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Reply from Kevin Pritchard, Ruoff Mortgage
July 22nd, 2026 04:18 PM
Thanks Adam and Mindy, enjoy your new home, let me know if you have any questions.
Nick was able to find a way for us to go non-contingent on our offer through a HELOC loan that we did not know was possible. He also heard about us getting a quote for a full replacement of the RHVAC system, which was very high, and helped...
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Reply from Nicholas Boucher, Ruoff Mortgage
July 27th, 2026 05:43 PM
Morgan, I'm pleased to hear that I could assist in making your home buying process smoother and help you save money with the HELOC loan and HVAC system quote. Your recommendation means a lot to me, and I'm glad I could be part of your journey...
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Hard to imagine a loan officer better than Kevin
Reply from Kevin Pritchard, Ruoff Mortgage
July 21st, 2026 08:02 PM
Thanks Alex, glad to help. If you have any questions, please let me know. Congrats on the new home.
Kim Arnos, Ruoff Mortgage has received a review with 5 star rating from Scott K
Reply from Owner
July 30th, 2026 06:59 PM
Scott, thank you for the excellent rating! I'm pleased to know that your experience with Ruoff Mortgage was positive.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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