Ruoff Mortgage - Southwest Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Quick to respond and easy to work with. Great experience!
Reply from Owner
October 16th, 2024 12:44 PM
Thanks for the stellar review, John! Congrats on the new Lake house......I'm sure you can't wait until next summer
Quick to respond to questions and easy to work with. Thank you!
Reply from Larry Dickey Jr.
October 16th, 2024 12:45 PM
I appreciate your positive feedback, John. It was great working with you too and I'm glad I could make your experience with Ruoff Mortgage a smooth one. Don't hesitate to reach out if you have any further needs or questions. Thanks again!
I had a great experience working with Brendan. He was always helpful and always answered any questions I had for him. Made the process so simple and easy.
Reply from Owner
October 15th, 2024 10:23 PM
Thank you for the great review, Joey!
Communication
Reply from Nicholas Boucher, Ruoff Mortgage
November 5th, 2024 04:26 PM
Thank you Andy! It was a pleasure once again to help you!
Nicholas Boucher, Ruoff Mortgage has received a review with 5 star rating from James B
Reply from Owner
October 14th, 2024 07:48 PM
Thank you James for your repeat business and continued trust for all your home financing needs. It was great meeting you and the family at the closing!
I wasn’t in the market looking to refinance my previously high interest rate. Nick reached out tans let me know that the market had changed and rates had fallen. It was an example of really great customer service. This ended up being my third...
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Reply from Nicholas Boucher, Ruoff Mortgage
October 14th, 2024 07:50 PM
Hi James, I'm glad that the refinancing process went smoothly and you were able to take advantage of the better market rates. Your continued loyalty to Ruoff Mortgage means a lot to us. Should you need any assistance in the future or decide...
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Joel was very open about the entire process and was with us the entire step to make sure we knew what was going on. He was very friendly and was always eager to help us any time of day
Reply from Joel Scheer
October 21st, 2024 01:16 PM
I'm thrilled to hear your feedback, Brenden. Your kind words about the level of service provided are truly appreciated. It was my pleasure to guide you throughout the mortgage process and I'm glad I was able to assist you at every step. If...
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for
Gayle Passovoy, Ruoff Mortgage
Gayle herself was the reason for such a easy and good experience
Reply from Gayle Passovoy
October 20th, 2024 04:42 PM
I'm thrilled to hear that your experience was effortless and positive, Dillon. Being able to provide a smooth process is something I strive for and your feedback reaffirms the hard work I put in every day. Thank you for taking the time to review...
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Got it done on time, very professional. Answered every question I had and put my mind at ease thru the whole process. Couldn't recommend Larry Dickey Jr enough.
Reply from Larry Dickey Jr., Ruoff Mortgage
October 16th, 2024 12:45 PM
I can't tell you how much I appreciate your positive feedback, Daniel! Your review boosts my confidence and assures me that I'm on the right track in providing quality service. I'm glad I could put your mind at ease and deliver on time. It...
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Quick responses and answered all of our questions
Reply from Nicholas Boucher, Ruoff Mortgage
October 14th, 2024 07:51 PM
I'm thrilled to hear that you were satisfied with the service and quick response to your queries, Michael. Your feedback truly means a lot to me and to all of us at Ruoff Mortgage. We're always working hard to make sure our customers have a...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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