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Silverton Mortgage - Indianapolis, IN
Indianapolis, IN
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right progr... Show More
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Rebecca was very kind, flexible, easy to talk to and always very prompt with her responses. You could tell she cared about me as a person!
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There was a lot of confusion with the extended rate lock, numbers changing, etc. and my clients weren't comfortable being asked to sign multiple documents without knowing what was going on.
Rebecca was very responsive to all of our questions. She is a very pleasant person to work with.
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Problems created by others got solved.
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Everything went smooth
Logan answered all my questions and was prompt to reply to my emails, very good service.
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Basing my rating on the direct experience my buyer - Alex and Hannah Lorenz experienced. Very poor communication and inefficient process that cost them significant $'s related to closing costs and interest rate lock. Arbor Homes delays also...
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Reply from The Silverton Admin
September 27th, 2023 03:14 AM
Thank you for providing this feedback. We take great pride in our customer service levels and will review this situation thoroughly to do much better in future.
Chris made the process easy. He answered all questions and made sure we understood.
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Mr Day went above and beyond to keep the process on a timely manor.
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Jim was so easy to work with. I enjoyed our conversations, and he always answered all our questions. He made the process very quick and easy. I was worried going into this that it would be super difficult and that I would be running around...
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About
Founded in 1998, Silverton Mortgage is a recognized industry leader within the mortgage community. Our team members recognize that home loans are as diverse as the people who seek them and work closely with borrowers to find the right program to fit their unique needs. We are guided by the strong belief that communication is key, which is why we take pride in helping you through the entire loan process, from application to closing, managing all aspects in-house. This way, loans close faster, and you know what's going on every step of the way. Unlike many other mortgage companies, we count our success one loan, one happy customer, one family in a home at a time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.