Chris Pickrell
Area Sales Manager | NMLS 1989179
I have been in the mortgage industry since 1997. Since then, I've worked in many areas including as a customer service representative, wholesale account executive, manager, and loan originator. The best part of my job is making people's hom... Show More
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The application process was very easy
Great communication and timely responses.
good job stepping in when we needed it
did a good job filling the void of the lo
Though there were multiple changes of personnel, nothing was lost and everything stayed on time.
Good group tp work with.
Chris was very easy to talk to and stayed in contact with me during the entire process.
More communication. I felt like I wasn't fully up to date with the information on where I was in the loan process and I felt like I had to constantly ask about where I was in the process. Also, the first loan officer I worked with didn't tell...
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Reply from Chris Pickrell
June 27th, 2025 06:30 PM
We’re sorry to hear that your experience was impacted by delays or miscommunication. That’s not the level of service we aim to provide, and we’re committed to improving.
We were forgotte about. Once our original loan officer left no one told us and no one reached out until we reached out and then we had to rush to get all documents and items together for closing. We also missed out on locking in lower interest...
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Reply from Chris Pickrell
June 27th, 2025 06:31 PM
We’re truly sorry to hear you were left feeling this way. Our goal is to ensure every client feels supported and valued throughout their journey, and we’re working to improve where needed.
Everyone was very nice and answered the many questions we asked very quickly!
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About
I have been in the mortgage industry since 1997. Since then, I've worked in many areas including as a customer service representative, wholesale account executive, manager, and loan originator. The best part of my job is making people's homeownership dreams come true. I take pride in my job and understand that my clients are more than just a number. Having been in their shoes several times, I get what they're going through as they navigate the mortgage process and can help guide them. Working with me means you'll get honesty, hard work, and 100% of my effort as I work to make your experience as smooth as possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS 1989179
Disclaimer
All loans are subject to credit approval.
Vanderbilt Mortgage and Finance, Inc., dba Silverton Mortgage, 1201 Peachtree St NE, Ste 2050, Atlanta, Georgia 30361, 855-815-0291, NMLS #1561, (http://www.nmlsconsumeraccess.org/), AZ Lic. #BK-0902616, Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act license, Georgia
Residential Mortgage (Lic. #6911), MT Lic. #1561, Licensed by the N.J. Department of Banking and Insurance, Licensed by PA Dept. of Banking, Rhode Island Licensed Lender. All information is believed accurate and is subject to change without notice.