Signature Home Lending - Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Troy Owen
Troy was amazing , he was in contact every step of the way. He took time out of his day to go over any questions we had. Troy made the approval process so much easier.
Reply from Troy Owen
October 27th, 2025 05:32 PM
I'm really pleased to know that the approval process was easier for you and that my communication met your needs. Taking the time to address your questions was important to ensure you felt comfortable each step of the way. Thank you for your...
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Signature Home Lending - Bakersfield
Signature Home Lending - Bakersfield has received a review with 5 star rating from Zelas W
The details that Mery went into as she explained the loan process was more than what I can ask for. i asked questions and she had answers. she didn't give me short responses. She goes into details where I was able to understand what was required...
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Reply from Mery De La Rosa
October 27th, 2025 03:08 PM
I'm truly thankful for your thoughtful review, Joel. It means a lot to me that you valued the detailed explanations provided during the loan process. I believe it's important to ensure all questions are answered thoroughly so that everything...
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Rosie was great to work with. Very friendly, knowledgeable, and professional.
Reply from Rosalba Burgos
October 23rd, 2025 02:59 PM
Carlos, thank you for your kind words! It was a pleasure working with you and I am so excited for everything that you have going on in your life right now!
Thank you for trusting me as your lender!
for
Signature Home Lending - Bakersfield
Rosie was great to work with. Very friendly, knowledgeable, and professional.
The truth is that I am very surprised by Rosie customer service. It is excellent. She answers calls and messages on time, even on weekends. I recommend her 100%. Muchas gracias por su ayuda.
Reply from Rosalba Burgos
October 23rd, 2025 03:06 PM
Gracias por sus palabras Emmanuel. Fue un placer guiarlo en el proceso del financiamiento de su casa! Sé que comprar una casa es una de las decisiones más importantes en la vida, por eso para mí es importante estar siempre disponible para resolver...
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Kelly was very professional and would be available anytime throughout this process. She didn't give up seeking the best outcome for her client and kept a calmness when hiccups would occur.. which was consistent during this buy. Fantastic
Reply from Kelly Carrera
October 16th, 2025 07:14 PM
I'm glad to hear you felt supported and well-guided throughout your home-buying journey. It's important to me to be readily available and maintain a steady approach, so I'm pleased this resonated with you. Thank you for sharing your experience,...
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He help me from the moment I started looking for my next home with the Prequalification letter,ansewering all my questuions and guiding me to take
the best decisions to finance my loan.
THANK YOU, JOE!!
Reply from Joe G Navarro
October 11th, 2025 01:52 AM
Thank you so much for your kind words Raul! It was a real pleasure helping you through each step of the process and making sure you felt confident along the way. I’m thrilled we found the right financing for your new home. Congratulations again...
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Angie Gonzalez
Agent clarified statements that were unclear. Easy to work with. Made the experience easy and smooth.
Reply from Angie Gonzalez
October 7th, 2025 03:55 PM
Thank you so much for your kind words! I’m so glad to hear that your experience was smooth and easy. It was truly a pleasure working with you and being part of your home journey. Wishing you all the best in your new chapter!
Ability to be flexible when you need to be and explaining as much as possible
Reply from Mark Ferguson
October 10th, 2025 03:21 PM
It's great to know that my flexibility and thorough explanations made a positive impact on your experience. I strive to ensure that all aspects of the process are clear and accommodating to your needs. Should you have any further questions...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)