

Assurance Financial - Shreveport, LA
Shreveport, LA

Assurance Financial specializes in home loans. Established in 2001, we are a full-service lender offering a complete menu of residential loan products to clients across the nation. We are the home loan experts!
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I represented the seller so there wasn't much communication from the lender on my side. It would've been helpful to have emails weekly explaining where the file was in the process, but I think I only ever got one.
Reply from Rocky Maddox - Assurance Financial
June 17th, 2025 03:34 PM
Melissa, thank you so much for this review. We do, indeed, send a seller's agent email to confirm that we are in underwriting, working towards the closing date, and that I will reach out directly if anything is needed from either side during...
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Grant answered my questions and could always be reached
Reply from Grant Oliver
July 17th, 2025 12:30 PM
I really appreciate the feedback and am looking forward to working with you again.
Rocky makes the homebuying process so much easier. He is very professional and knowledgable, yet, just a very down to earth person.
Reply from Rocky Maddox - Assurance Financial
June 17th, 2025 12:51 PM
Russ, so grateful to have been part of this with you both! What a beautiful home!! Enjoy!
When I refer a client to Rocky I NEVER worry! He either gives the green, yellow, or red light. The green light always closes, and the yellow and red lights will close if my client follows Rocky's advice.
Reply from Owner
December 12th, 2025 01:31 AM
You are the best! Thank you!
When I refer a client to Rocky I NEVER worry! He either gives the green, yellow, or red light. The green light always closes, and the yellow and red lights will close if my client follows Rocky's advice.
Reply from Rocky Maddox - Assurance Financial
June 14th, 2025 08:27 PM
You are truly a blessing to my life! Thanks for allowing me to serve all these years!
We have used Rocky for our home mortgages in the past, present, and will continue to follow him in the future. My husband and I appreciate Rocky's willingness to go above and beyond and make home buying easy to understand. He is always ready...
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Reply from Rocky Maddox - Assurance Financial
June 14th, 2025 03:21 PM
I am so grateful to have been able to serve you and Russ, Susan! You folks are indeed like family! Congratulations on your amazing new home!!
Rocky and Jeff are the best Loan Officers I have ever dealt with. Responsive and helpful at every level from start to finish during the loan process. Would recommend to anyone.
Reply from Rocky Maddox - Assurance Financial
June 13th, 2025 12:09 PM
It was such a joy to serve! God bless you all!
He did everything quickly and he was always available to talk when I had questions. Quick and easy experience.
Reply from Grant Oliver
July 11th, 2025 03:07 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Timely responses and smooth closing! Communication was provided when funding was completed!
Reply from Rocky Maddox - Assurance Financial
June 9th, 2025 12:53 PM
It was a joy to serve! Thank you so much for the opportunity!
Rocky was great to work with. He was very responsive and made sure we were updated every step of the way.
Reply from Rocky Maddox - Assurance Financial
June 6th, 2025 12:33 PM
Erik, very grateful for the opportunity to serve you both! Enjoy that amazing home! I know you will!
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About
Assurance Financial specializes in home loans. Established in 2001, we are a full-service lender offering a complete menu of residential loan products to clients across the nation. We are the home loan experts!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2001
Time Zone
Central Standard Time (CST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.