Shavano Park, San Antonio, TX
A Higher Standard of Lending
San Antonio, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great communi ation and patience
Reply from Clint McKeehan
January 15th, 2026 04:28 PM
Thank you, Linda! It was a pleasure to work with you and Bill!
Outstanding customer service at all levels! Stefen was great, and made this a very smooth and amazingly enjoyable experience. I would recommend him and all of the staff that helped us to anyone that wanted to buy a home and needed this kind...
read more
Reply from Stefen Brooks
January 1st, 2026 09:55 PM
Thank you Don for allowing us to be a part of your mortgage finance journey!!
Our experience was wonderful. The warmth and attention that was shown was incredible. I will definitely be recommending this company to everyone. Steven Brooks went above and beyond our expectations .
Reply from Stefen Brooks
January 1st, 2026 09:56 PM
Thank you Andrea! It was an honor being able to help you both!
Only that the closing was unexpectedly embarassing. Holding out on the keys.
Reply from Stefen Brooks
December 26th, 2025 08:15 PM
Anthony, thank you for your feedback. I'm pleased that you had a positive experience with Highlands Residential Mortgage. If there's anything more I can do for you, please feel free to let me know.
This team was so helpful and understanding ! stefen really cared and was pleasant to work with
Reply from Stefen Brooks
December 22nd, 2025 04:39 PM
Thank you Byron! It was great helping you all into your first home!
Stefen has been amazing to work with on every transaction we do and with every client I refer him to! He's extremely communicative, provides 5-star service, and is extremely friendly and personable. I'll always recommend my clients to him!
read more
Reply from Stefen Brooks
December 19th, 2025 04:28 PM
Thank you Kaitlyn! Also thank you for trusting me with your clients!
The communication during the process was amazing from start to finish. I'm a first time home buyer and Stefen and his team made sure to explain everything to me every step of the way.
Reply from Stefen Brooks
December 18th, 2025 05:07 PM
Thank you Jason! Congratulations on your first home!
Stefen, Letty, & all the staff were great in communicating all the details & everything that we needed to do in the process of purchasing our home. Stefen & Letty both, responded quickly to our questions & concerns. Receiving all of the paperwork...
read more
Reply from Stefen Brooks
December 18th, 2025 03:56 PM
Thank you Debra! Congratulations to you all on your new home! Thank you for letting us be a part of the journey!
Great communication
Reply from Clint McKeehan
December 12th, 2025 04:25 PM
Thank you for the referral, Tyler. As usual, it was a pleasure working with you and your client!
The communication and explanation throughout the process was helpful and informative. Especially with how the VA loan process work.
Reply from Clint McKeehan
December 12th, 2025 04:26 PM
Thank you for your business, Cesar! It was a pleasure working with you!!
71–80 of 666
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
