Shavano Park, San Antonio, TX
A Higher Standard of Lending
San Antonio, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Communication, that was the key, Stefan and his team were always there answering questions and being present all the time. Thank you very much for all your help during this process, overall a great experience.
Thanks!
Reply from Stefen Brooks
September 11th, 2023 04:13 PM
Thank you Jahzeel! It was great working with you and getting you in to your very first home!!!
The level of professionalism and communication from Stefan and the team was first rate. This process is always high anxiety, but it went so smoothly I didn't have much opportunity for anxiety. When it did happen, Stefan easily worked through...
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Reply from Stefen Brooks
September 11th, 2023 04:14 PM
Thank you Deborah! I wish you and your son many happy years on your new home! It was a pleasure helping you!
Stefen has helped me with numerous clients. I can't say enough about the level of service and the consistency of service! Stefen is always available...even on weekends and vacation...and that level of communication is critical. My clients are...
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Reply from Stefen Brooks
August 18th, 2023 04:27 PM
Thank you Bob! I always enjoy working with you and your clients. Thank you for trusting me with them!
Stefen and his staff at Highlands Mortgage kept us updated and informed about the status of our case and guided us through all the phases and requirements relating to our mortgage process. Stefen personally followed up with phone calls and...
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Reply from Stefen Brooks
August 16th, 2023 03:19 PM
Thank you for the great review! If you all ever need anything please reach out to me! It was a pleasure helping you all get in to your new home!
Stefen and the whole team have a great attitude towards each other and the clients that have interaction with them. They’re always very supportive and help the each other with the positive energy that makes the process very enjoyable for everyone...
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Reply from Stefen Brooks
August 16th, 2023 03:18 PM
Thank you Renee! It was great working with you both! Wishing you many happy years in your new home!
The teams were easy to get in contact and was provided with tools and answer to questions that I have.
Reply from Stefen Brooks
August 16th, 2023 03:17 PM
Thank you so much for your review! It was a pleasure helping you all get in to your new home!
Smooth transaction
Reply from Stefen Brooks
August 11th, 2023 03:42 PM
Thank you Bill! It was great working with you for the first time! Looking forward to working with you again!
Stefen was very personable and prompt.
Reply from Stefen Brooks
August 11th, 2023 03:42 PM
Thank you Michael! You all were a lot of fun to work with! Please stay in touch!
Stefan and team were phenomenal! They were clear about the process, made time and explained in detail any questions and ensured us that they would go everything that that could on their end to make our dreams come true - they delivered on thrust...
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Reply from Stefen Brooks
August 11th, 2023 03:41 PM
Hi Maranda! Thank you for the awesome review! It was great helping you get in to your new home!
Stefen keeps me updated on every step of the loan process.
Reply from Stefen Brooks
August 11th, 2023 03:40 PM
Hi Wallace! Thank you for the amazing review! Wishing you many happy years in your new home!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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