Shavano Park's Cover Image
Shavano Park in San Antonio, TX

Shavano Park, San Antonio, TX

A Higher Standard of Lending

San Antonio, TX
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Company Logo
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • C
    Corey M
    San Antonio, TX
    Posted on April 16th, 2024 04:44 PM
    Stefen didn't mind breaking down what we needed to know in digestible chunks. He would always answer calls and Emails in a timely fashion. If he did not know something he would get back to us with the right answer when he did. All the little...
    read more
    Reply from Stefen Brooks
    April 16th, 2024 07:21 PM
    Thank you Corey! It was a pleasure helping you both get in to your new home!
  • B
    Brent S
    San Antonio, TX
    Posted on April 8th, 2024 06:09 PM
    Communication was key! Thanks for keeping me on top of everything
    Reply from Stefen Brooks
    April 8th, 2024 06:15 PM
    Thank you! You are most welcome! It was a pleasure helping you get in to your new home!
  • B
    Bob B
    San Antonio, TX
    Posted on April 5th, 2024 12:00 PM
    Stefen consistently gets my clients to the closing table…works through issues and makes it happen for them.
    Reply from Stefen Brooks
    April 5th, 2024 02:54 PM
    Thank you Bob and thank you for trusting us with your clients!
  • D
    Dustin W
    San Antonio, TX
    Posted on April 2nd, 2024 03:02 AM
    Stefen was always available and offered great advice. I will recommend him and his team to friends for sure.
    Reply from Stefen Brooks
    April 2nd, 2024 02:51 PM
    Thank you Dustin! I appreciate you trusting us with your mortgage needs!
  • A
    Ana L S
    Carrizo Springs, TX
    Posted on March 24th, 2024 05:22 PM
    Stefen and his team were prompt and resourceful when working with my clients to help secure their loan. It would not have been possible without Stefen’s guidance throughout the process! I look forward to working many more transactions together!...
    read more
    Reply from Stefen Brooks
    March 25th, 2024 04:10 PM
    Thank you Ana! Also thank you for trusting us with your clients!
  • E
    Esau L
    Carrizo Springs, TX
    Posted on March 21st, 2024 11:06 AM
    The communication and professionalism. Stefen made the process very easy and comfortable to do. Thank you you Stefen and team for all the help we will be forever grateful God bless you all.
    Reply from Stefen Brooks
    March 21st, 2024 02:50 PM
    Thank you Esau! It was great helping you and Adriana get in to your very first home!
  • A
    Angela N
    Universal City, TX
    Posted on March 17th, 2024 04:06 PM
    Communication, support, constant ability to contact anyone on his team especially him, and the information given about the process since this was our first home purchase. We are grateful to have had Stefen Brooks there for us.
    Reply from Stefen Brooks
    March 18th, 2024 02:49 PM
    Thank you Angela! Congratulations on your new home and thank you for trusting us with your mortgage financial needs!
  • W
    Wilson D
    San Antonio, TX
    Posted on March 17th, 2024 01:23 PM
    The whole team at Highlands was very communicative and helpful. Our realtor also spoke highly of Stefen and his timeliness. Any time I had a question, I felt confident Stefen would help me
    Reply from Stefen Brooks
    March 18th, 2024 02:54 PM
    Thank you Wilson! It was great helping you get in to your new home!!
  • T
    Teresa K
    San Antonio, TX
    Posted on March 16th, 2024 02:59 PM
    Friendly, professional, prompt communication...absolutely stellar service
    Reply from Stefen Brooks
    March 18th, 2024 02:57 PM
    Thank you Teresa! It was great helping you in to your new home! Wishing you many happy years there!
  • B
    Brandy M S
    San Antonio, TX
    Posted on March 6th, 2024 02:49 PM
    Stefen and the team did an excellent job of walking us through the process of purchasing our new home! He made himself available to answer questions whenever one arose and was very responsive each time I reached out. The secure website and...
    read more
    Reply from Stefen Brooks
    March 6th, 2024 04:29 PM
    Thank you Brandy! You all were awesome! I really enjoyed helping you get in to your new home!
  • 221–230 of 666
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.