Shavano Park, San Antonio, TX
A Higher Standard of Lending
San Antonio, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
My only issue was materials being sent to the underwriter a little later than i would have expected. It would have been nice to have a little bit more cushion to the closing date.
Reply from Stefen Brooks
June 28th, 2024 03:24 PM
Thank you Sai! Wishing you many happy years in your new home!
Stefen was absolutely fantastic! This was my first time buying a house and working with a mortgage lender and he made the process easy and helped me with all my questions along the way. He and his team kept me in the loop and made the process...
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Reply from Stefen Brooks
June 27th, 2024 03:03 PM
Thank you Brei!!! It was awesome helping you get in to your first home!
I had a fantastic experience working with this Highlands Mortgage. They were exceptionally helpful, friendly, efficient, and informative throughout the process. Stefen, in particular, was always available when needed and continues to provide...
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Reply from Stefen Brooks
June 17th, 2024 02:45 PM
Thank you Shana!!! Congratulations on your hew home!!
There was Little to no communication on what was happening 90% of the time, It seemed like all the paperwork got submitted or started at the last possible second and the overall experience was just not the greatest. It could’ve been worse,...
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Reply from Stefen Brooks
June 14th, 2024 04:57 PM
Thank you for the feed back Saxon. Process would have been a lot easier if Madison had not resigned from her job. Unfortunately this decision sent the transaction in to an entire tail spin, but the good news is we were able to help you still...
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Wonderful experience with Stefen and Highlands Residential. Five stars! Stefen was efficient, knowledgeable and friendly. We had a super-tight timeline and he made everything come together like a dream. He was always on hand to answer questions...
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Reply from Stefen Brooks
June 10th, 2024 03:02 PM
Thank you Logan! It was great helping you all! Wishing you many happy years in your new home!
Over Friendly service
Reply from Stefen Brooks
June 3rd, 2024 03:30 PM
Thank you Zach! Congratulations on your new home!
They helped us a lot With any little question Sam very great with us 🤎
Reply from Stefen Brooks
May 28th, 2024 03:21 PM
Thank you Lucero! Wishing you all many happy years in your new home!
The communication and responsiveness
Reply from Stefen Brooks
May 28th, 2024 03:23 PM
Thank you Christen and thank you for trusting me with your clients!
Fantastic, they made the process easy.
Reply from Stefen Brooks
May 28th, 2024 03:30 PM
Thank you Trevor! Congratulations on your new home!
Stefan was always available to answer any questions and that’s saying something when the client is 3 time zones away
Reply from Stefen Brooks
May 22nd, 2024 08:36 PM
Thank you Dennis! It was great helping you all. I look forward to you guys moving here and when you do we are heading out to the course to play some golf!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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