Sequim, WA
A Higher Standard of Lending
Sequim, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
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Reviews from Web
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My experience acquiring financing from Highlands Mortgage through Deon Kapetan was wonderful. My situation going in was complicated and frustrating, and Deon guided me through every turn, consistently suggesting the steps that would bring success...
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Reply from Deon Kapetan
February 24th, 2026 12:08 AM
Your kind and heartfelt review means a lot to me, Teresa. I'm grateful you found the journey to purchasing your home to be a successful and positive experience. It's important to me that my clients feel well-informed and supported throughout...
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Mariia's communication and support.
Reply from Mariia Bush
February 17th, 2026 06:50 PM
Lee, thank you for your feedback on my communication and support. Providing assistance and staying connected with clients is a priority for me. If you have any other thoughts or if there's more I can do to assist you, please let me know.
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Mariia is very knowledgable and takes the time to provide explanations on all lending matters. She was incredibly responsive and attentive to our requests. She, and her team, did an outstanding job processing our loan quickly so we could close...
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Reply from Mariia Bush
February 5th, 2026 02:41 PM
Julie, thank you for sharing your positive experience. I'm glad to hear that my explanations on lending matters were helpful and that our team could assist in processing your loan swiftly, enabling a quick closing. Your recommendation means...
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Mariia helped us through a For Sale by Owner, with neither us nor the seller using a real estate lawyer to draft documents. She was helpful in almost all of the steps. In the end I do have minor constructive criticism: for ignorant folks like...
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Reply from Mariia Bush
January 29th, 2026 09:22 PM
Parker, I appreciate your review and the details you've shared about your experience. I'm glad I could assist you through the For Sale by Owner process, even without a lawyer involved. I understand how coordinating finances can be a bit tricky,...
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very helpful assisting completion of forms/paperwork required with purchase of property from out of state
Reply from Mariia Bush
January 29th, 2026 03:44 PM
Harvey, I'm grateful for your feedback. Assisting with the paperwork, especially when dealing with an out-of-state purchase, is something I aim to handle with care to ensure a smooth process. If there’s anything else you need assistance with,...
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Deon's Patience was above and beyond!! Deon was always there to answer our questions and we had many. She did not push us at all and hung in there waiting on our decisiveness. We are forever Grateful!!!
Reply from Deon Kapetan
January 20th, 2026 11:53 AM
Utona, I'm grateful for your kind words. It was important to me to be patient and supportive while you made your decisions. I'm pleased that you felt comfortable reaching out with questions. If there's anything more you need in the future,...
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The communication throughout the proces, the explanation of everything, and the comforting experience Mariia provided when I started feeling overwhelmed
Reply from Mariia Bush
January 19th, 2026 03:27 PM
I appreciate your feedback, Scott. I'm glad to hear that the communication and explanations helped make the process more manageable for you. It's important to me that you felt supported and reassured throughout. If there's anything else I can...
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Mariia was prompt, informative, and extremely responsive to both myself and my buyers throughout the entire transaction! Sometimes lending can be stressful and she made this a pleasant experience. Highly recommend! (:
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Reply from Mariia Bush
January 19th, 2026 01:54 PM
Thank you for your kind words, Hannah. I'm glad to hear that my responsiveness and professionalism contributed to a pleasant lending experience for you and your buyers. It's important to me that the process is as smooth as possible and I appreciate...
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Stayed in close communication during the re-fi process and was very professional guiding us through the process.
Reply from Deon Kapetan
January 13th, 2026 05:39 PM
Deborah, your feedback is greatly appreciated. I'm pleased to hear that the communication and guidance during the refinancing process met your expectations. If you have any further questions or need additional assistance, feel free to reach...
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Matthew Made this process so easy and stress free. He was very informative and happy to answer all our questions. We are very greatful we had such a great help through this big step!
Reply from Matthew Holland
January 8th, 2026 10:03 PM
Thank you for sharing your experience, Katherine. It was such a blessing to work with you and Tristan, and so I'm pleased to hear that you found the process easy and stress-free. I will wish you both the very best!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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