Sequim, WA
A Higher Standard of Lending
Sequim, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Deon was a great help and was available for all our little questions. (This was our first time through a lot of this). Our case was a bit out the ordinary, and Deon was very supportive in finding ways to make it all work. She was open with...
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Exceptional stall that totally know how to work together in unity to make the customer's experience as easy as possible.
Thank you Matthew and Michelle for being there for us.
Reply from Matthew Holland
November 5th, 2026 07:02 PM
It's wonderful to hear that your experience was so good, Ned. I'm grateful for your kind words and appreciate the opportunity. Wishing you the very best, and please don't hesitate to contact us if you need anything. Blessings!
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Never work with Mathew 🏦 before, but it was a pleasure. Step-by-step with communication I can't say enough. Totally great experience.😀💯⭐️⭐️⭐️⭐️⭐️
Reply from Matthew Holland
November 2nd, 2026 06:00 PM
It was a complete pleasure to work with you, Debbie. I look forward to many more great transactions with you and appreciate the opportunity! Thank you for sharing your positive feedback! :)
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Deon is a great communicator. She is transparent and doesn't overpromise. She took great care with my clients and followed through on everything she said. I would highly recommend her!
Reply from Deon Kapetan
October 23rd, 2026 05:21 PM
Tracy, I appreciate your kind recommendation. I'm glad to hear that my communication and follow-through met your expectations. It was my pleasure to assist your clients, and I was honored to be part of the team that helped our clients meet...
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Deon was so proactive and was constantly pushing our time sensitive loan forward. We were traveling in a different time zone in the early stages of application and yet it didn't seem to present an obstacle to Deon! Fantastic comminication throughout!...
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Reply from Deon Kapetan
October 23rd, 2026 05:18 PM
Laurie, I'm glad to hear that my proactive approach and communication were helpful during the process. It's important to me that time zones or travel don't become obstacles for my clients. Thank you for trusting me and my team for your lending...
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Communication
kindness
follow through
professionalism
Reply from Mariia Bush
October 26th, 2026 02:30 PM
Lisa, I'm happy to hear that you valued the communication, kindness, and professionalism I provided during your experience with Highlands Residential Mortgage, Ltd. Your feedback means a lot to me.
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Deon is professional, organized, knowledgeabl, pleasant and supportive.
Reply from Deon Kapetan
October 18th, 2026 04:35 PM
Claire, I appreciate your kind words. I'm glad to know you found my approach professional, organized, and supportive. My team and I strive to provide a pleasant experience for all our clients and referral partners. It was great working with...
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Deon was absolutely fantastic in getting our loan package together and approved! She is a delight to work with! Her knowledge and professionalism made our experience stress free!
Reply from Deon Kapetan
October 18th, 2026 04:37 PM
Carol, I'm glad to know that my efforts contributed to a stress-free experience for you. Your kind words about my knowledge and professionalism truly mean a lot. It was a pleasure working with you and your husband on your retirement dreams....
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Deon communicated with us frequently so we could keep up to date on tasks and gave us guidance throughout the process. She was quick to respond to questions. When a partner compa had issues she advocated on our behalf so we cou move forwarsdas...
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Reply from Deon Kapetan
October 6th, 2026 05:08 PM
Pamela, I'm glad to hear that my communication and guidance were helpful throughout your process. It's important to me to respond quickly and advocate on your behalf when issues arise. Thank you for sharing your experience. Welcome to the Olympic...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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