Sequim, Sequim, WA
A Higher Standard of Lending
Sequim, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
I had all my questions answered quickly & she gave me the guidance I needed in completing the papers I needed to complete the loan . I felt confident I could get through the many steps needed as she supported me in getting information I needed...
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Reply from Michelle Rhodes
August 20th, 2026 04:24 PM
Thank you, Arlene, for your kind words. It was a pleasure to work with you, and I am so happy to hear you felt supported through the process and that I answered your questions quickly. Please reach out for any future mortgage lending needs...
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Communication and info
Reply from Deon Kapetan
August 14th, 2026 10:15 PM
Angel, thank you for highlighting the communication and information during your experience. I'm glad these aspects were helpful to you. Welcome to the PNW! We're happy to have you here.
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You are kind and patient . I appreciate your knowledge and prompt communication .
Reply from Mariia Bush
August 17th, 2026 02:52 PM
Cobilynn, I'm grateful for your kind words. It's nice to know that my knowledge and prompt communication were helpful to you.
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Mariia is phenominal at what she does & will always reccomend her in the future. We were nervous as first time home buyers and she was so kinda and patient with us answering all the annoying questions we had. So thankful for her!!
Reply from Mariia Bush
August 17th, 2026 04:09 PM
Abigail, I'm grateful for your kind words. It's wonderful to hear that I could ease your nerves as first-time home buyers and provide the patience and answers you needed. Thank you for your trust and recommendation!
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Deon made it great!
Reply from Deon Kapetan
August 10th, 2026 04:10 PM
Chris, I'm glad to hear you had a great experience. Your feedback is appreciated! Both you and Gretta were so great to work with! Congratulations on your first home and if there's anything else I can do, feel free to let me know.
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Mariia goes above and beyond to usher along and explain each part of the process. Pleasant attitude, availability, communication, patience - she's the perfect loan officer. 10/10
Reply from Mariia Bush
August 7th, 2026 08:17 PM
Thank you, Robert, for your kind words. I'm happy to hear that you appreciated my efforts in guiding you through the process and found my communication and availability helpful. Your feedback is valued, and I'm glad I could assist you effectively....
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A personal touch and competence too.
Reply from Deon Kapetan
August 3rd, 2026 06:49 PM
Robert, thank you for highlighting the personal touch and competence you experienced. I always aim to provide a supportive and professional service. If there's anything else I can assist with, please let me know.
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The electronic communications were challenging throughout. I often didn't receive the communications or they were addressed to my spouse or my responses weren't recorded/kept.
Reply from Deon Kapetan
August 3rd, 2026 02:02 AM
Hi Judith, I apologize for the issues you faced with electronic communications during the process. It's important to me that all communications are clear and accurately addressed, and I regret any inconvenience this caused.
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Deon's background includes many decades of lending experiece and supurb customer service. This is why I never have any hesitation referring her to my clients.
Reply from Deon Kapetan
July 31st, 2026 04:18 PM
Nell, thank you for your kind words and your confidence in my experience and customer service. I'm pleased to know that you feel comfortable referring me to your clients. You always have some of the most amazing clients and I love working with...
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Deon is personable, knowledgeable, and accommodating. We appreciated her sense of humor throughout our home buying experience and quick closing!
Reply from Deon Kapetan
July 30th, 2026 04:36 PM
Kathleen, thank you for your review, I'm pleased to hear that my sense of humor added to your home buying experience and that the quick closing met your expectations. I really enjoyed working with you and Vic as well. If you ever need assistance...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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