Sequim, WA
A Higher Standard of Lending
Sequim, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
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Reviews from Web
Very thorough and responsive. Great to work with.
Reply from Matthew Holland
May 19th, 2026 09:46 PM
Thank you for the kind words, Brandon. It was a pleasure working with you, and I really appreciate the 5-star review! Wishing you and Alicia the very best in your new home!
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The communication through email and calls was exceptional, due to my currently living out of state. I believe the service throughout the process was excellent and would definitely recommend Mariia to anyone looking to buy a home.
Reply from Mariia Bush
May 20th, 2026 04:22 PM
Audra, I'm grateful for your positive feedback on the communication and service you experienced, especially given your out-of-state situation. It's appreciated to hear that you would recommend me to others. If there's anything else I can assist...
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I've worked with Deon before and I trust her to keep me informed, to follow through and to support me through out the transaction. She also has a really good team.
Reply from Deon Kapetan
May 18th, 2026 06:16 PM
Debra, I appreciate your continued trust and support. It's appreciated to hear that you feel informed and supported throughout the transaction. I'm also grateful for your positive mention of my team, as we strive to provide great service together....
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“Great experience overall working with Deon. She was professional, responsive, and made the entire process smooth from start to finish. Communication was clear, timelines were met, and any questions I had were answered quickly. I appreciated...
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Reply from Deon Kapetan
May 8th, 2026 01:53 PM
Colin, I'm grateful for your thoughtful review. It's great to know that you found the process smooth and straightforward. Keeping communication clear and meeting timelines are key priorities for me, and I'm pleased they made a positive impact...
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Mariia is very knowledgeable and has clear and consistent communication. She is warm and friendly and she and her team went above and beyond to meet a very difficult timeline.
Reply from Mariia Bush
May 6th, 2026 04:00 PM
Kimberly, I appreciate your kind words about my knowledge and communication. I'm glad to hear that you felt supported throughout the process and that we could meet your timeline. If you need anything else, please don't hesitate to reach out....
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Excellent communication and advice!
Reply from Mariia Bush
May 6th, 2026 03:14 PM
Jeffery, I'm glad to hear that you appreciated the communication and advice. If there’s anything more you need or have questions about, please feel free to reach out.
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We had a really great experience and our so glad to be HOME !
Reply from Deon Kapetan
May 5th, 2026 03:59 AM
I'm so happy to hear that you had a great experience and are enjoying your new home, Abbygail! It was appreciated to assist you through this journey. If there's anything else I can do for you, please let me know.
The fact that I am a Native American Woman with little to no hope of getting a Home of my own off the reservation Without Hardship. Matthew had a opportunity to hook me up with the Greatest loan around. Forever Grateful!!!!!
Reply from Matthew Holland
April 20th, 2026 02:16 PM
Ellen, I'm truly grateful for your kind words. It's wonderful to be a part of your story and to secure the perfect lending option for you. Thank you for the opportunity and blessings on this new chapter!
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Understanding my goals for the refinance and working to expedite and support it. Good communication and returned calls quickly. Great personality!
Reply from Deon Kapetan
April 16th, 2026 03:06 PM
Scott, I'm pleased to know that I was able to understand your refinancing goals and support you effectively. Your feedback on the communication and prompt responses means a lot to me. It's nice to hear that you appreciated my personality as...
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Helpful, clear, knowledgable, kind, thorough, trustworthy and responsive.
Reply from Mariia Bush
April 20th, 2026 03:02 PM
Karen, thank you for highlighting these qualities. I'm pleased to know that you found my assistance helpful and clear. If there's ever anything else you need, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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