Sequim, WA
A Higher Standard of Lending
Sequim, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Solid knowledge of products, great communication, keeping parties updated throughout the process.
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Easy to reach by phone or email. Answered ago questions as we worked our way through this
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Mariia truly cares about her clirnts
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Deon was on it, and was there every step of the way!
Reply from Deon Kapetan
October 31st, 2024 10:00 PM
I’m thrilled to hear such positive feedback, Jane! Your kind words serve as a great motivator. I’m glad to know you felt supported during every step of the process. It was truly a pleasure working with you again. Don't hesitate to get in touch...
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Deon was professional and courteous toward my client's needs and goals. She went above and beyond to ensure we made it to closing. I look forward to working with Dion again in the near future.
Reply from Deon Kapetan
October 31st, 2024 07:11 PM
Thank you, Amanda, for such a splendid review! I'm thrilled to know that the service provided met your expectations. Being professional and attentive to my clients is a top priority. It was a pleasure working with you, and I'm excited for the...
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Deon had great communication and just made the experience great. Her love for what she does really shows as she goes above and beyond to help her clients.
Reply from Deon Kapetan
October 31st, 2024 07:12 PM
I'm so happy to hear about your positive experience, Heidi. It's always a joy to assist wonderful clients like you. Your feedback serves as a great reminder of why I love what I do. Thank you for taking the time to leave such a kind review...
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Mariia is very attentive, listens, answers your questions. She responds quickly and guides you with her knowledge. She is also very kind and honest. We highly recommend her!!
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Deon is great to work with! She is knowledgeable and so fun to talk with!
Reply from Deon Kapetan
October 31st, 2024 07:15 PM
Thank you so much, Michelle, for taking the time to leave such a kind review. I'm so grateful to assist you again with your mortgage needs. I enjoy our chat's as well and strive to make every interaction enjoyable and informative - it's wonderful...
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Partially my fault, missing or lost downloads.
Reply from Deon Kapetan
October 31st, 2024 07:16 PM
Thanks for your feedback, Paul. I appreciate your honesty and I'm glad you felt comfortable enough to share. We understand that such issues can be frustrating. Rest assured, we're always working to improve our processes at Highlands Residential...
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Mariia is phenomenal! She got to know me as a client and was so patient with all my questions. She was so generous with her time and knowledge that I felt as though I was her only client! Mariia asked me great questions along the way which...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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