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Sequim in Sequim, WA

Sequim, WA

A Higher Standard of Lending

Sequim, WA
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • I
    Ian K T
    Port Angeles, WA
    Posted on July 28th, 2025 10:56 PM
    Mariia was highly knowledgeable about both the mortgage loan and more general homebuying process, which made me feel more at ease as I bought my first home. Even before my agreeing to work with Highlands, Mariia went in-depth with loan estimates,...
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    Reply from Mariia Bush
    July 31st, 2025 10:57 PM
    Thank you, Ian, for sharing your experience and for your kind words. I'm delighted to know that my guidance and approach made the homebuying process more comfortable for you. It's important to me that clients feel informed rather than pressured,...
    read more
  • S
    Stephen K
    Sequim, WA
    Posted on July 27th, 2025 04:19 PM
    Matthew was on top of everything. He kept us in the loop on each step, and worked to get us our best rate. Everyone should have a lender who works this hard for customers. He has excellent people skills and knows exactly how to calm anxious...
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    Reply from Matthew Holland
    July 29th, 2025 05:10 PM
    Thank you for your thoughtful feedback, Stephen. I'm glad to hear that my efforts to provide support and reassurance made a difference during such important decisions. Your words truly mean a lot, and I'm thankful to have been part of your...
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  • C
    Corinna L K
    Sequim, WA
    Posted on July 27th, 2025 04:02 PM
    From the very beginning, we experienced constant communication from Matthew. He displayed sincerity, compassion and understanding with us. Closing on a home can be stressful, however this one was seamless and rewarding. I highly recommend this...
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    Reply from Matthew Holland
    July 29th, 2025 05:12 PM
    Corinna, thank you for such kind words. It was a pleasure to work with both you and Stephen throughout this process, and I'm grateful my communication and approach made your experience so great. Wishing you both all the best in your new home!...
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  • L
    Linda S
    Sequim, WA
    Posted on July 21st, 2025 02:47 PM
    Not sure there is anything I can recommend. I think it was just the private mortgage aspect that made this difficult. Deon was great through it all.
    Reply from Deon Kapetan
    July 21st, 2025 05:04 PM
    I'm grateful for your understanding and patience with the private mortgage aspect. It's great to hear that you felt supported throughout the process. Thank you for your kind words and trust in my service at Highlands Residential Mortgage, Ltd....
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  • N
    Nell C
    Sequim, WA
    Posted on July 21st, 2025 02:23 PM
    Deon is good at setting expectations and knows the financing business. I feel very confident in recommending her to my clients.
    Reply from Deon Kapetan
    July 21st, 2025 05:05 PM
    Thank you so much for your trust and confidence in my services. It's wonderful to know that you feel assured enough to recommend me to your clients. I'm committed to providing clear communication and knowledgeable assistance in the financing...
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  • J
    Jan D
    Sequim, WA
    Posted on July 11th, 2025 01:43 AM
    Deon's long experience in the field was a key part of my high rating. She has probably seen every potential set of circumstances in a home purchase. This history was helpful and built my confidence in the process.
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    Reply from Deon Kapetan
    July 14th, 2025 01:44 AM
    I'm pleased to hear that my experience played a significant role in your confidence and overall satisfaction. Navigating the complexities of home purchasing can be challenging, and I'm glad my background was beneficial to you. Thank you for...
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  • S
    Sol W M
    Sequim, WA
    Posted on July 10th, 2025 06:25 PM
    Matthew had great communication throughout the transaction.
    Reply from Matthew Holland
    July 11th, 2025 05:48 PM
    I appreciate your positive feedback, Sol. You did and amazing job, and your communication was wonderful! Thank you for choosing to work with me, and I look forward to any future opportunities!
  • B
    Brenda M R
    Port Angeles, WA
    Posted on July 3rd, 2025 04:16 PM
    Appreiciated how Deon and her team hung in there with us on this long challenging process.
    Reply from Deon Kapetan
    July 3rd, 2025 04:51 PM
    I'm glad to hear that you appreciated our dedication throughout the process. It was a pleasure working with you, and we are delighted to have assisted you successfully. Thank you for your kind words.
  • J
    Joseph B
    Sequim, WA
    Posted on July 3rd, 2025 01:06 PM
    Mariia was professional, cooperative and amazing. The other processes were redundant and at times frustrating. I would will HIGHLY recommend Mariia to anyone.
    Reply from Mariia Bush
    July 6th, 2025 01:07 PM
    Thank you for your kind words, Joseph. I'm glad to hear that you found my assistance professional and cooperative. I appreciate your recommendation. If you have any further feedback or need assistance with future processes, please feel free...
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  • L
    Linda B
    Sequim, WA
    Posted on July 3rd, 2025 03:55 AM
    Mariia is an exceptional person! She is a natural counselor! Her support throughout got me through the process. A true pleasure to meet her! Those who know her personally are fortunate to have such an amazing person in their lives. I will miss...
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    Reply from Mariia Bush
    July 6th, 2025 03:56 AM
    I'm thrilled to hear that your experience was so positive and that my support was helpful throughout the process. It was truly a pleasure assisting you, and I appreciate your kind words. Thank you for taking the time to share your experience....
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.