Sequim, WA
A Higher Standard of Lending
Sequim, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Mariia was communicative, flexible, creative, supportive, and patient.
Reply from Mariia Bush
September 8th, 2025 11:24 AM
I appreciate your feedback. It's important to me to be communicative, flexible, and patient throughout the process, and I'm glad those aspects stood out for you. If there's anything further I can assist with, please feel free to get in touch....
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Mariia was awesome and super great to work with. My clients also really enjoyed working with her as well.
Reply from Mariia Bush
September 7th, 2025 04:03 AM
I'm glad to hear that you and your clients had a positive experience. Collaborating effectively with everyone involved is a priority for me, and it's wonderful to know it was valued. If there's anything else I can assist with, please let me...
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for
Very attentive to your needs. Swift response times with paperwork and questions. Highly recommend Deon and the Highlands team!
Reply from Deon Kapetan
September 6th, 2025 09:56 PM
Your feedback is greatly appreciated. Meeting your needs with attentive service and swift responses is always my goal. Thank you for recommending me and the team at Highlands Residential Mortgage, Ltd. If there's anything more I can assist...
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It was nice to work with someone who knew which items were on the checklist and when action was needed.
Reply from Mariia Bush
September 3rd, 2025 10:25 PM
I'm glad you appreciated the guidance throughout the process. Knowing when and how to take action is vital, and I'm pleased that you felt supported in this way. If there’s anything more I can assist you with, please don't hesitate to reach...
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We were very well taken care of and represented through the whole home buying process from pre-qual to final closing. Mariia was very attentive and easy to get hold of to assist or answer her questions. We felt confident throughout the whole...
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Reply from Mariia Bush
September 3rd, 2025 04:11 PM
It's encouraging to know that you felt well represented and taken care of during your home buying journey. I'm pleased to hear that my attentiveness and availability were helpful to you. Ensuring a smooth process and timely closure is always...
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Very informative. Matt kept me updated throughout the process. I would highly recommend working with Matt.
Reply from Matthew Holland
September 2nd, 2025 05:10 PM
I appreciate your recommendation, Jeff! It was a pleasure working with you and I'm glad your experience was great! If you have any further needs or questions, don't hesitate to reach out. Blessings!
Matt was very responsive, helpful, and efficient throughout the entire process! We were able to ask him any questions and he always had answers. This was our second home buying experience with Matt and we would gladly use him again!
Reply from Matthew Holland
August 29th, 2025 05:13 PM
Krista, thank you for taking the time to share your experience. It's been a pleasure assisting you and Paden, and I'm grateful for the opportunity and your continued trust. If you have any more questions or future needs, I'm here to help! Wishing...
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Strong communication and professionalism in the face of having to deal with a challenging Buyer.
Reply from Deon Kapetan
August 29th, 2025 03:02 PM
I appreciate your recognition of my communication and professionalism, especially in managing a situation with a challenging buyer. It's important to me to maintain clarity and efficiency, even in tough circumstances. Thank you for acknowledging...
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Too much miscommunication with unclear direction.
Reply from Mariia Bush
August 30th, 2025 02:58 PM
Keni, I appreciate you bringing this to my attention. It sounds like there were some challenges with communication, and for that, I apologize. Clear and effective communication is crucial, and it's important to me that every step of the process...
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My buyer was thrilled with the ease of the transaction.
Reply from Deon Kapetan
August 26th, 2025 02:17 PM
It's fantastic to hear that your buyer had such a smooth experience with their transaction. I'm delighted that everything went seamlessly for them. If there’s ever anything more, I can do for you or your clients, please feel free to get in...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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