Guild Mortgage - Sanford, NC

Sanford, NC

4.89

(781)

Mortgage

Mortgage Loan Officer

Contact Info

(919) 777-0114

Sanford, NC

https://branches.guildmortgage.com/nc/sanford/sanford-494.html

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.89

(781)

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5 Star

95%

4 Star

3 Star

2 Star

1 Star

Everyone at Guild Mortgage was great to work with. On Top Of Their Game!

Reply from Chet Mann

October 27th, 2024 02:35 AM

Thank you so much, Eli! It's wonderful to hear that your experience with us at Guild Mortgage was positive and that you found us to be on top of our game. We work hard to ensure the loan purchase process is smooth and efficient for our customers,...

Great Customer Service…

Reply from Chet Mann

October 25th, 2024 04:14 PM

Thank you for the perfect score, Mark! It's rewarding to hear such positive feedback about the customer service you received at Guild Mortgage. Your satisfaction is my top priority, and I'm glad I could assist in making your purchase process...

Great communication

Reply from Chet Mann

October 18th, 2024 12:40 AM

I'm glad to hear you had a positive experience, Nicholas. Communication is key in the refinancing process, and I'm happy I could provide that for you. Thank you for the wonderful review and the perfect rating. It was a pleasure working with...

Communicate

Reply from Chet Mann

October 6th, 2024 08:16 PM

Thank you for bringing this to our attention. We’re sorry that you did not have a good experience. Rest assured; our team will be reaching out to address this matter shortly. Your feedback is valuable to us, and we're committed to resolving...

Everyone on the team was very responsive and professional

Reply from Chet Mann

October 3rd, 2024 05:21 PM

I'm thrilled to hear that you had a positive experience with our team, Gary. It was our pleasure to assist with your purchase. Your 5-star rating and words of praise mean the world to us here at Guild Mortgage. We endeavor to provide prompt...

Like I said earlier, everyone was so helpful and kind. I was kept updated almost daily through the process!

Reply from Chet Mann

December 23rd, 2024 07:26 PM

Thank you, Stephen, for taking the time to share your experience with Chet Mann and Guild Mortgage. It's great to hear that you found our team to be helpful and kind. Keeping our customers updated throughout the process is one of our top priorities...

Separate loan origination fee from any buy down points so customer is clearly aware of the fees. Expressed our intent was to pay off the loan immediately (within 6months), so why would we pay $3,000 for a rate cut.

Reply from Chet Mann

December 23rd, 2024 07:28 PM

Thank you for sharing your experience, Keith. We sincerely appreciate your feedback and understand your concern about the loan origination fee. We apologize for the confusion around that detail. We were glad we could take the discount point...

Ben and his team went above and beyond in helping my husband and I. We were first time home buyers and they answered all of our questions and worked quickly behind the scenes to keep our process easy and stress free!

Reply from Benjamin Mcelroy

September 6th, 2024 08:32 PM

Thank you for allowing us to finance your home! We would love to work with any friends or family across the country to bring the same experience!

Hands down, the best experience for my clients! Smooth closing & communication was beyond exceptional. Clients are very pleased & that’s all I can ever ask for.

Reply from Benjamin Mcelroy

August 30th, 2024 02:27 PM

Thanks Chris! You are a fantastic agent and partner and always create a win for your clients.

Ben and his team went above and beyond to help my husband and I get through our first home buying experience. They are quick and easy to talk to and always answered any questions we had!

Reply from Benjamin Mcelroy

August 29th, 2024 07:39 PM

Thank you for allowing us to finance your home! We would love to work with any friends or family across the country to bring the same experience!

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Financial Services

Year Started

2023

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2519462

Disclaimer

We are licensed to do business in the states of North Carolina, Georgia, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);