Guild Mortgage - Sanford, NC

Sanford, NC

4.89

(781)

Mortgage

Mortgage Loan Officer

Contact Info

(919) 777-0114

Sanford, NC

https://branches.guildmortgage.com/nc/sanford/sanford-494.html

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.89

(781)

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5 Star

95%

4 Star

3 Star

2 Star

1 Star

Excellent customer service and proper communication

Reply from Chet Mann

November 4th, 2024 03:14 PM

I'm thrilled to know that you found our customer service excellent and communication proper, Diana. Your 5-star rating is truly appreciated. It was a pleasure to help you with your purchase at Guild Mortgage. Thank you for your feedback, and...

Michele Zelvis and her team are topnotch! They are thorough, professional, and they clearly know their stuff. They provided seamless and consistent support throughout the process. You will not be disappointed.

Reply from Owner

November 1st, 2024 06:21 PM

Thank you so much, you were such a pleasure to work with. I will watch the rates and hopefully we can refinance your loan after the election. Have a great weekend

The whole team was great. Very helpful and understanding since this was our first home the team was amazing helping us get through the whole process♥️

Reply from Chet Mann

December 23rd, 2024 07:24 PM

Thank you for your positive feedback, Areli. We're thrilled to hear that Chet Mann and our team at Guild Mortgage were able to guide you smoothly through your first-home purchasing process. Your satisfaction is our top priority, and we're pleased...

Every step of the process was explained and the daily updates were very helpful.

Reply from Benjamin McElroy

November 4th, 2024 01:03 PM

Thank you for your review, Charmaine! Thrilled to hear that you found the process well explained and the daily updates helpful. This kind of feedback keeps us motivated to maintain the level of service. Enjoy your new purchase. Looking forward...

I had a great experience with Ben with Guild. I was relocating from New York to North Carolina. Exciting and scary at the same time. Ben helped me step by step. Explained what documents I needed, how to get them. He was warm, kind and very...

Reply from Ben Mcelroy

November 22nd, 2024 04:58 PM

Thank you for allowing us to finance your home! We would love to work with any friends or family across the country to bring the same experience!

Amazing communication

Reply from Chet Mann

November 3rd, 2024 04:23 PM

I'm thrilled to know that you found our communication effective, Edward. Your positive feedback means a lot to me and the entire team at Guild Mortgage. It was a pleasure assisting you with your purchase. Thank you for your 5-star rating! It...

Chet Mann and his entire team of people were always available to help with all of our questions throughout the entire process of purchasing our new home. He is a long time member of the community. He not only understands the history on the...

Reply from Chet Mann

November 3rd, 2024 12:10 PM

Thank you so much for your kind words, Barbara. I'm thrilled to hear that you had such a positive experience with me and my team at Guild Mortgage. We strive to provide the best service to our clients and be readily available for any questions...

I greatly appreciate the transparency and openness of the communication throughout the process. The regular email updates were particularly helpful, and it was reassuring to have access to a team member for assistance with any questions that...

Reply from Chet Mann

October 23rd, 2024 02:18 AM

Thank you for the fantastic review, Chrishinda. We're delighted to hear that you had a positive experience with Team Chet at Guild Mortgage. Transparency, open communication, and support outside regular business hours are some of the aspects...

I definitely think it was because of Ben.He kept me update on everything happening. How the process works. What expect. The closing went smoothly and now I have my new home. Thank you.

Reply from Ben Mcelroy

October 22nd, 2024 04:49 PM

Thank you for allowing us to finance your home! We would love to work with any friends or family across the country to bring the same experience!

Michele Zelvis and her entire team are topnotch! They held our hand throughout the process and made certain that we understood every detail. They fostered an environment of transparency where we felt free to ask questions. Without a doubt,...

Reply from Michele Zelvis

November 1st, 2024 12:56 PM

Margaret, thank you for the glowing review and for generously rating us a perfect 5. Your words bring immense joy and satisfaction to our team. I'm thrilled to hear that you felt supported throughout the process and appreciated the transparency...

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About

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Financial Services

Year Started

2023

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS# 2519462

Disclaimer

We are licensed to do business in the states of North Carolina, Georgia, South Carolina and Virginia. (www.nmlsconsumeraccess.org/);