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RWM Home Loans - Lubbock, TX
Empowering communities through homeownership
Lubbock, TX

RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly offering award-winning 5-star service to help clients nationwide achieve their home financing goals. We provide a wide variety of loan progr... Show More
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Phebe Ellis-Roach has received a review with 5 star rating from Nolan M
Reply from Phebe Ellis-Roach
May 8th, 2024 02:36 PM
Thank you for your wonderful feedback, Nolan! I'm thrilled to hear that you're happy with my service at Thrive Mortgage. Your high rating is greatly appreciated. Always here to help with your mortgage needs. Have an amazing day! - Phebe Ellis-Roach...
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Yvonne is the absolute best! We will use her when we do anything else. Thank you for the hard work
Reply from Yvonne Oden
February 24th, 2025 10:23 PM
I'm so glad to hear that you had a positive experience, Philip. It means a lot to me that you took the time to share your feedback. I'm here to help with any future needs, so don't hesitate to reach out. Thank you again for entrusting me with...
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Diana was PHENOMENAL! Kept me totally informed throughout the process and resolved an 11th hour issue with my home insurance so I could close on time. Couldn’t be happier with Thrive Mortgage and highly recommend!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Traci, thank you for your outstanding review. I'm thrilled to hear that you are pleased with the service received during your home buying journey. Your satisfaction is my top priority, and I'm glad I was able to resolve the insurance issue...
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Diana and her team are absolutely the nicest people to talk to and deal with. Always willing to help and answer questions....and with some sense of urgency. This is my first home buying experience, so for me it has been very stressful. A long...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you so much for the glowing review, David! I'm thrilled to hear that you had a positive experience with our team here at Thrive Mortgage. Our main goal is always to provide top-notch service and to make the home buying process as stress-free...
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Being out of town and very new to Lubbock Phebe and her team were very helpful in doing everything over the internet and keeping us informed of all the steps involved.
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I'm thrilled to hear that we could make your experience smooth and convenient, Linda! Being new to a place, especially from out of town, can certainly present its own sets of challenges. It was our goal to ensure that your mortgage process...
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Phebe is a great lender and I have zero reservations referring clients, friends, and family to her!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
It's truly heartwarming to read your review, Jason! Your confidence in referring clients, friends, and family to me means a lot. At Thrive Mortgage, we always strive to provide excellent service and it's rewarding to know that we're achieving...
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No matter what Phebe was always proactive in problem solving and delivering on what she said!
Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
Thank you for your kind words, Jason. It has been our pleasure helping your clients. I take pride in being proactive and it's great to hear that it's appreciated. Your satisfaction is my top priority. Thanks for choosing Thrive Mortgage. I...
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Communication, knowledge and ability to problem solve
Reply from Yvonne Oden
February 24th, 2025 10:23 PM
I'm so glad to hear that you had a positive experience, Matthew! It was a pleasure assisting you with your mortgage needs. Your feedback regarding communication, knowledge, and problem-solving skills truly means a lot. I'm here for any future...
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It got a bit confusing dealing with so many people for different things. I'm not sure how you'd fix that with different people having different roles involved in the process, though. Each person was helpful, friendly, and professional so I...
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Reply from Phebe Ellis-Roach
February 24th, 2025 10:25 PM
I appreciate you taking the time to provide this valuable feedback, Alice. I'm glad to hear that each team member you interacted with was helpful, friendly, and professional. I understand the process can be a bit overwhelming with different...
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Yvonne is great! Finding a great mortgage lender is ahed to find but we have found her. Her communication is top notch. Her knowledge of lending process is hands down impressive. She makes this process seamless and stressless. If youre looking...
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Reply from Yvonne Oden
February 24th, 2025 10:23 PM
Thank you so much for your generous review, Melissa! I'm extremely glad to hear that you found the lending process seamless and stress-free. Your kind words motivate me to maintain a high quality of service. Thanks again for your trust in me!...
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About
RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly offering award-winning 5-star service to help clients nationwide achieve their home financing goals. We provide a wide variety of loan programs with flexible options and tailored consultations to meet the unique needs of homebuyers and homeowners. With competitive rates and a commitment to long-term financial success, we guide clients through every step of the homeownership journey. Schedule your free consultation today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Not all products are available in all states for all amounts. All mortgage applications are subject to underwriting guidelines and approval. This is not an offer of credit or a commitment to lend.
Equal Housing Lender.
Residential Wholesale Mortgage, Inc. dba RWM Home Loans is licensed by the CA Bureau of Real Estate #01174642 and the CA Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. NMLS #79445