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Ruoff Mortgage - Downriver, Brownstown Twp, MI
Brownstown Twp, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Julie had all information ready as soon as possible and made the entire loan process very easy and understandable. She was just a call or text away at any time if we needed help or had questions and responded quickly.
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Reply from Julie Sammons
July 22nd, 2026 03:59 PM
Devin. I'm glad I could make the loan process easy and understandable for you. Being available to assist whenever needed is important to me, and I'm pleased it was helpful during your experience with Ruoff Mortgage.Extremely happy for your...
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3 party UW process is not efficient and must change
Reply from Corrie Dye-Hale, Ruoff Mortgage
July 27th, 2026 03:20 PM
I appreciate your feedback, Dennis. I'm sorry about the last minute conditions from our Credit Union partner. We have relayed all of our concerns with them so this does not happen in the future with other buyers. Please know I did all I could...
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I have been in the real estate industry for almost six years and have worked with all kinds of people during that time. Julie Sammons and her team are, by far, some of the best I’ve had the pleasure of working with.Julie was prompt, professional,...
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Reply from Owner
July 21st, 2026 11:50 PM
Kourtney, thank you so much for your kind words! It was truly a pleasure working alongside you. Your professionalism and dedication to your clients made the transaction seamless. Reviews like this mean so much because building relationships...
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Dawn McCarty Hoppes has received a review with 5 star rating from Gail F
Reply from Owner
July 17th, 2026 05:20 PM
Gail, thank you for the perfect rating! I'm glad to know you had a positive experience with Ruoff Mortgage.
Dawn was so informative with us. She always answered all our questions. She was very friendly and knowledgeable. Would do business with her again if we needed a mortgage.
Reply from Dawn Hoppes
July 16th, 2026 06:01 PM
David, I'm grateful for your kind words. It's wonderful to hear that you found my assistance informative and friendly. I'm pleased to know you'd consider doing business with me again in the future.
We bothered Dawn alot and really appreciate her taking the time to answer our questions.
Reply from Dawn Hoppes
July 9th, 2026 01:23 PM
Anne, I appreciate your kind words. I'm happy I could assist you with your questions and provide the support you needed. Thank you for taking the time to share your experience.
Communication was excellent
Reply from Dawn Hoppes
July 7th, 2026 05:23 PM
James, I appreciate your feedback on the communication. It's great to know that you found it excellent throughout your experience. Thank you for sharing your thoughts!
The address stated on the paperwork was at the office in Monro, so we went to the wrong location for the closing. A little frustrating but overall everything went smoothly
The whole process was outstanding!
Reply from Julie Sammons
June 26th, 2026 03:18 PM
I'm glad to hear that the process met your expectations, Terry. Thank you for trusting me and Ruoff Mortgage with your needs.
Dawn was simply the best. I kept changing my mind on amounts to do our loan for and she was nothing but patient with me. She walked me through every step of the process and always keep in contact with me. Definitely recommend Dawn and her team....
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Reply from Owner
June 22nd, 2026 07:00 PM
Thank you, Terra, for your kind words. I'm glad to hear that you felt supported and that my patience and communication made a positive impact on your experience. Your recommendation means a lot to me and my team.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
2025
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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