New American Funding - Roseau, MN

Roseau, MN

4.63

(513)

Mortgage

Mortgage Loan Officer

Contact Info

(218) 203-1413

Roseau, MN

https://www.newamericanfunding.com/branches/Roseau

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4.63

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We received 4 final disclosures in the last 24 hours before closing. The last one was $1895.00 higher than the previous one. Completely unacceptable. You have had these numbers for a month. How can there be this much confusion? The only varying...

Reply from Andy Jensen

September 26th, 2023 02:18 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

All of the dollar figures are set and doc or change. For example loan amount, interest rate locked in, closing fees and several other costs that are constants. How is it possible that the closing cost changes 4 times in 48 hours. We received...

Reply from Andy Jensen

September 24th, 2023 07:20 AM

Andy Jensen is very knowledgeable and great at his job.

Reply from Andy Jensen

September 19th, 2023 03:10 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

My client was not pleased with the entire process and experience with Andy. Made it so stressful for her.

Continual communication in great explanation of the different services provided and what was the best direction for us to go in.

Reply from Andy Jensen

August 27th, 2023 12:41 AM

Better communication. Give straight forward answers instead of beating around the bush. If numbers change, actually explain why they are changing instead of just rambling on about nothing. Keep in mind that some of these people are buying a...

Reply from Andy Jensen

August 26th, 2023 03:38 PM

He was very friendly and explained us everything and make sure we understand every step on the process

Communication

New American Funding - Roseau, MN has received a review with 5 star rating from Mathew B

221–230 of 513

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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