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Envoy Mortgage - Rockford Branch, Roscoe, IL

Roscoe, IL

4.93

(4,203)

Mortgage

Mortgage Loan Officer

Contact Info

(815) 315-4067

Roscoe, IL

https://www.envoymortgage.com/branch/rockford-il-731/

Location & Business Hours

Business Hours

Sun

closed

Mon

8 AM to 5 PM

Tues

8 AM to 5 PM

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4.93

(4,203)

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5 Star

97%

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1 Star

No call backs. No response to emails. 100% lack of communication. She took all of my personal information, ran my credit and I haven't heard back from her. Is it that she selects the type of people she wants to work and being bias in the process....

Reply from Kris Bass

September 27th, 2023 03:14 AM

Thank you for taking the time to bring your concerns to our attention. Envoy is in the business to assist customers in obtaining their dream of home ownership, and we regret that you feel that your experience did not meet your expectations....

My husband and I recently bought a new home and decided to use Bryan at Gershman Mortgage for our lender. We could not have made a better choice! Bryan was kind, helpful and very knowledgeable about everything I knew very little about. He answered...

Bryan Zeutenhorst of the Gershman Mortgage Team is one of the best agents i have ever worked with, he goes beyond any expectation and gets things done. You are very lucky to have him represent your team. Thank you so much, Bryan!!!

We were referred to Bryan Zeutenhorst when purchasing our new home and the process could not have gone smoother. Thank you for being so professional, knowledgeable, available and kind throughout the entire process. We highly recommend Gershman...

Smooth flow - clear instructions and timely responses. Understood the urgency of getting a pre approval letter and the desire to close quickly!

Kris was extremely easy to work with and kept in constant communication to ease the home buying process. Most everything was online or through emails which made the process very fast and easy. And Kris took the time to make sure everything...

Reply from Owner

January 18th, 2018 12:00 AM

Thank you, it was great working with you. I hope you're enjoying your new home!

The constant communication and ease of the loan process with her.

Russ Squires and the Envoy team are a pleasure to work with, very responsive to all/any questions/concerns as well as very thorough. Phenomenal job! Highly recommended!Thank you for making our home buying purchase such a smooth and stress free...

Jessica was always quick to answer my questions and let me know when I needed to get certain documents ready. Great communication is crucial to a good experience. Thanks Jessica!

Type of loan for house was kinda messy but she made everything as easy as it could go

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS