

Envoy Mortgage - Rockford Branch, Roscoe, IL
Roscoe, IL

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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8 AM to 5 PM
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Responsiveness
Reply from Bryan Zeutenhorst
November 24th, 2025 02:26 PM
I appreciate your feedback, Linda. Being responsive is something I strive for, and I'm glad it was noted in your experience. If you have any more thoughts to share or need further assistance, feel free to get in touch.
Kris helped us thru the whole process and kept us up to date with all the changes in the procress
Reply from Kris Bass
November 20th, 2025 07:45 PM
I'm grateful for your feedback, Luis. Guiding you through the process and keeping you informed about changes is a key part of my role, and I’m glad I could support you in this way. If there's ever anything else you need or questions you have,...
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Kris Bass - Envoy Mortgage has received a review with 5 star rating from Quinn R
Kris was very informative during the entire process.
Reply from Kris Bass
November 17th, 2025 04:59 PM
I'm glad to hear that you found the information I provided throughout the process helpful, Quinn. It’s important to me that you feel knowledgeable and confident along the way. If there’s anything else you'd like to discuss or any questions...
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Kris and Jodi were very heipful. They were quick to respond to questions and concerns. They kept us informed as the process moved along. We are not real good with computors and they took the time to walk us through things and to make sure we...
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Reply from Kris Bass
November 17th, 2025 03:09 PM
I'm pleased to know that I was able to assist you throughout the process, Matthew. Being responsive and ensuring you're well-informed are priorities for me, and I'm glad that came through in your experience. It's important to me that everyone...
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Brian and his team were great! The process went smoothly and quickly. Thank you Bryan for excellent service! Thanks to all! Highly recommend.
Reply from Owner
November 24th, 2025 02:26 PM
It's great to know that you found the process smooth and efficient, Dennis. Providing excellent service is a priority for me, and I'm glad it met your expectations. Should you need assistance in the future or have any questions, don't hesitate...
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Brian and his team were great! The process went smoothly and quickly. Thank you Bryan for the excellent service! Thanks to all! Highly recommend.
Reply from Bryan Zeutenhorst
November 13th, 2025 03:12 PM
I'm pleased you had a smooth and quick experience with the process, Dennis. Providing excellent service is always my priority. If you have any future mortgage needs or questions, feel free to reach out. Thank you for your recommendation!
Sarah is hands-down absolutely amazing to work with her communication is on point. I literally could not ask for a better transaction and an easier transaction than this. It made it so easy working with Sarah. I would highly highly recommend...
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Reply from Owner
August 25th, 2026 11:05 PM
Thank you so much, Owen! I appreciate you! It was my pleasure!
Sarah is outstanding. Her communication is second to none and she made this process buying a home easier than it would be buying a used car. It was as painless as you could ask for.
Reply from Sarah Spradlin-Doerflinger
November 12th, 2025 03:15 PM
I'm glad that my communication helped make the home-buying process smoother for you, Owen. It's rewarding to know that the experience felt manageable and straightforward. If you have any more questions or need assistance in the future, feel...
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The joy and comfort working with Sarah. The updated communications. The ease of using the app.
Reply from Sarah Spradlin-Doerflinger
November 9th, 2025 03:31 PM
I appreciate you sharing your positive experience, Happy. It's great to know that you felt comfortable and found the app easy to use. Keeping communications updated is something I strive for, so I’m glad it met your needs. If there’s anything...
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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