NOVA Home Loans - River, Tucson, AZ

Tucson, AZ

4.86

(6,258)

Mortgage

Mortgage Loan Officer

Contact Info

(520) 618-5626

Tucson, AZ

https://www.novahomeloans.com/river-road-office-tucson/

Location & Business Hours

Business Hours

Sun

closed

Mon

8 AM to 5 PM

Tues

8 AM to 5 PM

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4.86

(6,258)

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5 Star

92%

4 Star

3 Star

2 Star

1 Star

He is always the best!

Reply from Paul Volpe

November 20th, 2025 02:04 PM

I'm grateful for your kind words, Carole. It's rewarding to know that I could meet your expectations. If there's anything else I can do for you, please feel free to reach out.

Paul and his team were on top of every aspects of the transaction. Thank you for taking care of us and our client. Take care until the next one.

Reply from Paul Volpe

November 19th, 2025 04:46 PM

It's great to hear that everything went smoothly with the transaction, Mark. I'm glad we could help you and your client effectively. If you need any assistance in the future, feel free to get in touch. Looking forward to working together again....

Raquel's personal attention to our clients needs and her overall responsiveness to anything required for our client to experience a smooth transaction! That goes for us as Agents too!

Reply from Raquel Cooley

November 19th, 2025 03:04 PM

I appreciate your feedback and am glad to know that both your clients and you, as agents, felt attended to throughout the transaction. Ensuring a smooth process is always a priority, and your acknowledgment means a lot to me. If you ever have...

Our second time having Raquel do our loan, and it went as great as the first time. She is very thorough and very transparent. We will continue to use her as our only loan officer, and recommend her to anyone that asks!

Reply from Raquel Cooley

November 19th, 2025 01:36 PM

I'm grateful for your continued trust in me to handle your loan process. It's wonderful to know that both of your experiences were positive and met your expectations. Being thorough and transparent is something I strive for, and I'm pleased...

She was always available to answer any questions I had and seemed to have my best interest in mind

Reply from Raquel Cooley

November 19th, 2025 01:21 PM

It's great to hear that you felt supported and that your interests were a priority throughout our interactions. I aim to be as accessible as possible to address any questions or concerns. If you need anything else, feel free to reach out.

Loan officer always made herself available for all parties in the transaction. Raquel took the time to help our first time homebuyer understand the process . Made the buyer feel very well taken care of throughout the entire experience!

Reply from Raquel Cooley

November 13th, 2025 06:34 PM

Thank you, Larry. Especially love helping a first-time homebuyer make dreams come true! It's always a pleasure working with you. Here's to many more transactions together.

Nova was so kind and friendly. The team didnt fluff anything but remaind transparent and professional

Reply from Gregory Newton

November 17th, 2025 02:54 PM

I appreciate your feedback, Valerie. It's great to hear that you found the team kind, friendly, and transparent. I always strive to ensure a professional and straightforward experience for everyone. If there's anything more I can assist you...

Greg was willing to answer all my questions.

Reply from Gregory Newton

November 17th, 2025 02:01 PM

I’m glad to know that I could address all your questions, Crystal. I aim to provide clarity and support throughout the process, so it’s great to hear that was your experience. If there's anything else you need in the future, feel free to reach...

Very clear and consistent communication. Very happy with the experience

Reply from Paul Volpe

November 17th, 2025 03:34 PM

I'm glad to hear that the clear and consistent communication made your experience a positive one, Morgan. It's my goal to ensure that everything goes smoothly for you. If there's anything more I can assist with in the future, please don't hesitate...

We're thankful to have worked with Raquel! She is extremely competent and helped us in any way she can. As this is our first time taking out a home loan, she has answered all of our questions and has been patient with us from start to finish....

Reply from Raquel Cooley

November 11th, 2025 04:54 PM

Thank you so much for the 5-star review, Mariecris. You and Paul were such a pleasure to work with. Congratulations on your new home!

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About

Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

1980

Time Zone

Pacific Standard Time (PST)

Disclaimer

NOVA Home Loans Legal and Licensing Information

NOVA Home Loans Privacy Policy

NMLS Consumer Access

NOVA CCPA Policy

CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. IL: Illinois Residential Mortgage Licensee. NOVA® Home Loans is licensed in multiple states, visit www.nmlsconsumeraccess.org