P
PRK Austin, TX
Austin, TX
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Reviews from Web
for
PRK Austin
Susan was very efficient in getting the loan completed.
Reply from Susan Thomas
January 11th, 2023 06:43 PM
Thanks so much for your feedback, Denise!
for
PRK Austin
Susan made the whole process super easy. Very fun to talk to and made the experience wonderful. She was incredibly responsive. I would recommend her. Parkstone is lucky to have her on their team.
Reply from Susan Thomas
January 11th, 2023 07:46 PM
Thank you for your very kind words, Joseph. It was a delight to work with you!
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Expected better, more proactive and timely communication
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The process went well
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the whole experience was great and Chris was very informative and kept us updated. He was very helpful thru our whole process.
Always reachable
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Chris and Dawn communication
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Stellar assistance through out the entire experience.
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We did not receive an initial phone call introduction - I had to reach out and make that first call. All the emails/texts received were automated and felt very impersonal. There was no transparency when I asked questions about the agreed incentive...
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Reply from Chris So
January 18th, 2024 10:07 PM
I sincerely apologize, Jeannie, for the experience you had, as well as the very delayed response. It is quite disheartening to hear that we have not lived up to your expectations, particularly with regards to communication and transparency...
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Informative and succinct
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov