P
PRK Austin, TX
Austin, TX
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
for
PRK Austin
Susan was always patient in answering all our questions, and did not hesitate to include her manager when we were confused. We are very happy with the interaction and guidance provided by her in purchasing the home. Thanks a lot!!!
Reply from Susan Thomas
April 18th, 2023 09:10 PM
It was wonderful working with you through this process, knowing how tedious it can be. Thank you for your patience and trust!
It really seemed like she was on our side and wanted what’s best for us.
Reply from Crystal Ramsey
April 12th, 2023 05:05 PM
Absolutely, Allyson, we're absolutely here for you!
for
PRK Austin
Susan was great! Really made the process seamless and was very kind.
Reply from Susan Thomas
April 12th, 2023 05:05 PM
So sweet of you to say, Caitlin. Thank you so much!
for
PRK Austin
Communication
for
responsiveness and patience. thank you, Chris!
for
CT Hancock
CT responsiveness is really what helped make this GREAT!!!
for
Chris was very responsive and was always available for any questions.
for
PRK Austin
Responsive, reliable, compassionate, concerned, friendly, knowledgable, thoughtful, patient. These are a few ways to describe my interactions with Susan. Thank you. I would work with Susan again.
Reply from Susan Thomas
March 27th, 2023 05:24 PM
Sandra, thank you for sharing such kind words. It was wonderful to work together!
for
PRK Austin
Needs some seasoning. More reactive than proactive. The communication was subpar. We even asked for more communication regarding rates, worksheet etc and email was never acknowledged. Susan is very sweet and we believe will do a good job, but...
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for
PRK Austin
The team went above and beyond to communicate and were extremely helpful throughout every step of the process. LOVED all of the emails telling us next steps and having the app to easily upload documents.
Reply from Susan Thomas
March 6th, 2023 10:26 PM
Hi Megan, your feedback is so appreciated and valued. Thank you!
901–910 of 1002
About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
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Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov