P
PRK Austin, TX
Austin, TX

Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Everything is good
Reply from Crystal Ramsey
June 19th, 2023 04:31 PM
Delighted to hear it!
I cannot express enough how incredibly thorough and service-oriented Christopher was throughout our entire experience. From the moment we engaged his services, it became abundantly clear that we had made the right choice. Christopher's expertise...
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Reply from Chris So
January 18th, 2024 10:07 PM
Thank you for the very kind and thoughtful words, Marvie. It was a pleasure to work with you and I'm thrilled to hear that my efforts made the entire process an absolute breeze. It was an honor to provide my expertise and I'm glad you felt...
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Chris and his team were an absolute pleasure to work with. They were always fast to respond, provided all explanations very throughly, they are very knowledgable, and most importantly I enjoyed my conversations with them. This was our first...
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Reply from Chris So
January 18th, 2024 10:07 PM
Thank you so much for the wonderful review, Shawn! We are so glad to hear that we were able to provide a pleasant and knowledgeable experience throughout your home buying process. We strive to provide the best rates and fees to our customers,...
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Crystal was really quick in giving response to all my questions and also made the whole process smooth and simple.
Susan was so helpful in processing our mortgage loan. She returned our numerous calls very promptly and guided us in every step of the way. We haven't bought a home in 31 years and she made the process very easy. A very knowledgeable person....
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Reply from Susan Thomas
June 12th, 2023 05:01 PM
It was a delight working with you and I'm so glad I was able to make this experience easy for you. Wishing you the best in your new home!
Great communication from start to finish. CT was always responsive to my questions, often before I even asked. We closed in 30 days, on schedule because CT knows his business!!!
Crystal has been very friendly and helpful throughout the Loan process. She patiently answered all our questions and made us understand the process better.
Reply from Crystal Ramsey
June 7th, 2023 08:24 PM
Thank you for your kind review!
It was great help!
Reply from CT Hancock
August 8th, 2024 02:54 PM
Appreciate you!
Susan was very understanding, patient, and helpful. It was a joy to work with her.
Reply from Susan Thomas
June 7th, 2023 08:24 PM
Thank you for trusting me as your advisor, Michael!
Poor communication. Many requests got misunderstood or simply ignored. Lack of building trust. Delays in locking rates
Reply from CT Hancock
August 8th, 2024 02:54 PM
Srinath, I apologize for the poor communication and any misunderstandings. Your feedback is very important to me, and we will work to improve our processes to ensure better communication in the future. Thank you for bringing these concerns...
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
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Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov