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PRK Austin, TX

Austin, TX
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Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
93%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • P
    Patrick B
    Cypress, TX
    Posted on November 24th, 2023 02:44 PM
    She made it feel like I wasn't working with a robot like I felt with the other agents at the mortgage company.
  • D
    Dario L
    Bastrop, TX
    Posted on November 24th, 2023 05:01 AM
    The effort and time they make to help!!!
  • N
    Nathan E
    Bastrop, TX
    Posted on November 22nd, 2023 10:05 PM
    Kept us informed during the whole process
  • E
    Elizabeth E
    Bastrop, TX
    Posted on November 22nd, 2023 03:39 PM
    Crystal was amazing! She answered all questions in a timely manner and was very professional. We appreciate all of her hard work and are so happy that she was able to help us. She made a normally stressful time become a painless process and...
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  • J
    Jose A
    Georgetown, TX
    Posted on November 19th, 2023 11:15 PM
    i love the part where communication was great and that the process was defined clearly. Crystal experience provided great efficiency as my tax financial structure is complex. She was very forthcoming with the loan requirements and orchestrated...
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  • for
    PRK Austin
    Encompass
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    Rajeev R G
    Georgetown, TX
    Posted on November 16th, 2023 03:23 PM
    Susan was very responsive and showed patience in clarifying all the queries across the loan which eventually helped us in understanding the process.
    Reply from Susan Thomas
    November 16th, 2023 08:10 PM
    I'm thrilled to hear about your positive experience! Understanding the loan process can be quite complex and I'm glad I could provide clarity and patience. Thank you for the 5-star review.
  • J
    Justin A G
    Del Valle, TX
    Posted on November 15th, 2023 04:20 PM
    Crystal was available and responsive all the time.
    Reply from Crystal Ramsey
    November 15th, 2023 04:56 PM
    Always here for you!
  • for
    PRK Austin
    Encompass
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    Kristen T
    Kyle, TX
    Posted on November 12th, 2023 02:25 AM
    Susan made it great!!!!
    Reply from Susan Thomas
    November 14th, 2023 06:05 PM
    Thank you so much for the kind words!
  • for
    PRK Austin
    Encompass
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    Suryateja K
    Georgetown, TX
    Posted on November 6th, 2023 04:02 PM
    Susan was very accommodating and always open for questions. She laid out all the details explicitly and went over them in detail.
    Reply from Susan Thomas
    November 6th, 2023 06:30 PM
    I'm thrilled to hear that you had a positive experience, Suryateja! Your feedback is greatly appreciated. I'm always here to help and make things clear for my clients, so don't hesitate to reach out if you have any more questions in the future....
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  • Encompass
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    Sierra L
    Godley, TX
    Posted on November 4th, 2023 06:23 PM
    Time taken to respond was minimal. Always nice and professional. Very helpful and answered all questions.
    Reply from Chris So
    January 18th, 2024 10:07 PM
    I appreciate your kind words and high rating, Sierra. I'm pleased to hear that your experience was a positive one. I'm here to answer any future questions you might have. Thank you for taking the time to share your feedback.
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    About
    Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1992

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 2065952
    Gallery
    PRK Austin - Gallery Photo
    Disclaimer
    TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov