P
PRK Austin, TX
Austin, TX

Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Susan is excellent ! Will be very happy to work with her again. She closed off my house in a crunch timeline. Cheers to her ! & A big Thank you
Loan process was smooth
easy to work with
The constant changing of people handling my process. Started with the first person quitting then 2 maybe 3 others being let go. No communication through most of the process. CT was the only good part, and he started at the end of my whole process....
read more
Reply from CT Hancock
August 8th, 2024 02:54 PM
Thank you for taking the time to share your experience, Nicole. I regret to hear about the frustrations you encountered with the constant changes and lack of communication during your process. It's not the seamless service we aim to provide....
read more
Susan was a thorough professional who was very responsive and helpful during the loan process
Susan was very helpful and pleasant to work with. She provided regular status updates on the entire process. Also, I liked that I can see alerts and notifications through the mobile application.
Reply from Susan Thomas
January 31st, 2024 12:11 AM
I'm delighted to hear that you had such a positive experience! Your feedback is greatly appreciated and it's fantastic to know that you found our updates and mobile notifications useful. It was a pleasure working with you and I hope to assist...
read more
Very responsive and informative. Extremely helpful throughout the process.
Susan was made it easy for us for the loan process for our house. She answered all my questions. She was also very responsive and helpful as and when we needed her.
Crystal keeps up with the latest loan trends and future loan possibilities to save our money.
Reply from Crystal Ramsey
January 25th, 2024 05:37 PM
I truly appreciate your kind words and high rating. It's my job to stay on top of the latest trends and possibilities in the loan industry to best serve my clients. I'm glad to hear that you have found this to be the case during our interactions....
read more
It has been great experience to work with Crystal
Reply from Crystal Ramsey
January 25th, 2024 05:44 PM
I'm thrilled to hear that you had a great experience working with me. I strive to provide the best service possible for all clients. We're extremely proud of our 4.83 out of 5-star rating, and we're delighted that we've lived up to this rating...
read more
711–720 of 1002
About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
Gallery

Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov