P
PRK Austin, TX
Austin, TX
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
The continuous communication, explanations, and guidance.
Reply from Crystal Ramsey
September 25th, 2024 08:44 PM
Thank you for leaving such a positive review. We're thrilled to hear that you found my support and communication beneficial during your experience. It's our aim to provide clear explanations and guidance to all our clients. We appreciate your...
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The communication prior to Crystal stepping in was not the bestBeing out of state required extra hand holding. Decisions to lock needed to be made quickly and the costs to close should have been communicated over the phone and not just by email...
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Reply from Crystal Ramsey
September 25th, 2024 08:51 PM
Thank you for sharing your feedback. We apologize for any inconvenience caused due to initial communication issues. It's crucial for us to ensure a smooth process for our out-of-state clients, and we'll definitely take your comments into account....
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for
CT Hancock
Overall experience was smooth and as planned
Reply from CT Hancock
September 23rd, 2024 05:02 PM
I'm thrilled to hear that your experience working together was smooth and went according to plan. We always strive to provide top service and your feedback affirms our hard work. Your 5-star review is much appreciated. Thanks for taking the...
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for
CT Hancock
CT was amazing to work with. He is kind and takes pride in his work of explaining everything throughout the mortgage process to ensure his customers have a good understanding of the process and what the documents mean. He was always happy to...
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Reply from CT Hancock
September 23rd, 2024 05:17 PM
Thank you for your glowing review! We aim to provide the best service to our customers and we are glad that I was able to do just that. Thank you again!
for
CT Hancock
CT Hancock regularly communicated the important matters and timely mails helped us complete all the necessary paperworks on time
Reply from CT Hancock
September 18th, 2024 04:05 PM
It's always encouraging to hear that our timely communication assisted you in completing all necessary paperwork on time. We pride ourselves on our efficient and effective communication skills and it's great to know that they proved beneficial...
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We appreciated Crystal’s communication, flexibility, patience, and the range of options offered.
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Chris was very communicative and helpful.
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Great communication and overall smooth process!
for
CT Hancock
CT was amazing to work with, he answered all of my questions and concerns. He made this stressful process run smoothly.
Reply from CT Hancock
September 23rd, 2024 05:31 PM
Thank you so much for your positive review! We're always here to answer any questions you may have and to support you throughout the process. Thank you for your 5-star rating, we appreciate your feedback!
Extremely patient…
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
Gallery
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov