P
PRK Austin, TX
Austin, TX

Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
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Reviews from Web
Very Professional Standards
Reply from Crystal Ramsey
September 8th, 2025 07:10 PM
Maintaining professional standards is something I take very seriously, so I appreciate your recognition of this. It was my pleasure to assist you. Thank you for your feedback.
Julie was very involved and communicated with speed and accuracy and was very well informed and knowledgeable in her area of expertise
responsivness and easy to work with
A very pleaseant process working with Crystal from start to finish! I appreciated Crystal's professionalism, kindness, and support!
Reply from Crystal Ramsey
August 29th, 2025 07:23 PM
I’m so pleased to hear that you had a positive experience from start to finish. Your kind words about my professionalism and support mean a lot to me. It was truly a pleasure working with you, and I'm glad I could assist in making the process...
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I felt that Crystal was very customer focused/oriented. She was always responsive to our questions and provided very regular updates thoughout the application and closing processes. Very easy to work with.
Reply from Crystal Ramsey
August 29th, 2025 07:40 PM
Thank you so much for your kind words. I'm really glad to hear that you felt I was focused on your needs and that my responsiveness and regular updates were helpful throughout the process. It was a pleasure working with you, and I’m delighted...
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Honestly didn't feel like they were working to help me. I had to check in multiple times to see what was going on. I had to request to get the rate locked in.
Crystal was very responsive and clear with her communication.
High level of communication and reponses helped us feel more prepared for each next step. Thank you!
Reply from Crystal Ramsey
August 26th, 2025 03:15 PM
I'm so pleased that my communication and responses made you feel prepared for each step. Thank you for sharing your experience with me. If there's ever anything more I can do to assist, please don't hesitate to let me know.
Crystal was super helpful and responsive to my questions. I've dealt with several title people lately, even from other companies, and Crystal was easily the most helpful.
Crystal was, of course, very knowledgable about the requirements for new home financing and the closing process. At all times, she was very courteous, very responsive. personable while also professional. My wife and felt very comfortable working...
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
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Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov