Ruoff Mortgage - Plymouth, IN
Plymouth, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everyone was very nice and tentativ! we hit a road block due to the government shutdown and trying to go with a USDA loan. No fault of Ruoff. Steve and his team helped come up with a solution quickly and we were able to even close a week earlier...
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Reply from Steve Hissong
December 1st, 2025 03:39 PM
It's great to hear that our team was able to support you through the process, especially dealing with challenges like the government shutdown and USDA loan roadblock. We're pleased that Steve and his team could find a quick solution allowing...
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Overall excellent experience
Reply from Steve Hissong
November 24th, 2025 03:46 PM
It's great to know that you had an excellent experience with us, Marah. We appreciate your feedback and are pleased we could meet your expectations. Should you have any future needs, please feel free to reach out. Thank you for choosing Ruoff...
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Jessica did an amazing job. She was very helpful working through all the hoops we had to jump through. Any questions i I had she always had the answer or would find the answer, and she responded very quickly.
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Reply from Jessica Prater, Ruoff Mortgage
November 24th, 2025 03:55 PM
Thank you so much for the review! Helping you buy your first home was such a joy. You picked a great piece of property and I think you are going to enjoy it for many years to come. If any questions pop up down the road, I'm still just a message...
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Steve was responsive and helpful! the loan butler was easy to use. Great experience!
Reply from Steve Hissong
November 18th, 2025 05:26 PM
We're pleased to hear that you had a positive experience with Steve and found the loan butler tool user-friendly. Responsiveness and helpfulness are cornerstones of our service at Ruoff Mortgage, and it's great to know you felt well-supported....
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They made buying a house smooth and easy!
Reply from Steve Hissong
November 14th, 2025 05:53 PM
It’s great to know that your home buying experience with us was smooth and easy. Thank you for choosing Ruoff Mortgage, Lindsey! If you ever need further assistance, feel free to reach out.
Easy to talk to, communicate, and work around schedules
Reply from Steve Hissong
November 14th, 2025 05:12 PM
We appreciate your feedback, Eric. It's great to know that you found us easy to communicate with and that scheduling was convenient. At Ruoff Mortgage, we aim to make the process as smooth as possible for our clients. If you have any more questions...
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Jessica was amazing to work with . She explained everything well and made it simple to understand . She always made sure we had everything we needed and was efficient .
Reply from Jessica Prater, Ruoff Mortgage
November 10th, 2025 04:18 PM
Thank you for the 5 stars...I loved working with you just as much! It was great to see your patience through the years until the right house hit the market. They always say things happen for a reason and this is proof. Congratulations on your...
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Jessica was great to work with. She went above and beyond her job.
Reply from Owner
November 10th, 2025 04:16 PM
Kyle, thank you for the great review! You were a pleasure to work with and I am happy everything came together as fast as it did.
Time to closing was amazing. Jessica was on top of it all. Great people and place to work with!
Reply from Jessica Prater, Ruoff Mortgage
November 6th, 2025 01:17 PM
Kyle, thank you for everything! You were a pleasure to work with and I know it would not have come together as quickly as it did if you were not on top of it as well. Enjoy your new home and property!
Great job all over the board
Reply from Jessica Prater, Ruoff Mortgage
November 6th, 2025 01:16 PM
Karri, thank you for the 5 stars! I was happy to help! It is exciting when the final chapter of something you have been working hard for comes to a close. Congratulations to both of you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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